Retail Flagship Sales Associate, Part-Time

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Interested in working with us? Apply to join New Era's team!

The Part-time Retail Flagship Sales Associate provides the highest level of customer service and store standards. In this role, the PT Sales Associate takes in active role in educating customers and recommending product based on their needs which includes, listening to customers, making recommendations and genuinely connect with the customer. Our goal is to deliver an unforgettable customer experience and make a New Era customer for life.

Responsibilities :

Provide superior level of prompt, efficient and courteous customer service

• Use best judgment in all customer service matters and to quickly resolve and address any customer complaints
• Accurately process sales by processing cash, credit cards and correctly operate the point of sale system
• Maintain store and product layout
• Perform all regular cleaning duties and tasks
• Contribute to team efforts and attended all training sessions
• Participate in store events
• Be collaborative, dependable and respectful; communicate positively regarding store management and company strategies
• Perform physical inventory and follow all inventory procedures
• Maintain store stock levels on floor and in backroom
• Keeps all sensitive matters confidential
• Other duties as assigned

Knowledge, Skills and Abilities :

Education and Experience :

Travel Requirement :

New Era Cap Co., Inc. is an Affirmative Action and Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws. The range for this posted position is $16.00 - $17.00 per hour and pertains to candidates located in Western New York. Actual compensation is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

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