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Veterinary Customer Service Representative
Veterinary Customer Service RepresentativeSeatown Veterinary Care • Seattle, WA, US
Veterinary Customer Service Representative

Veterinary Customer Service Representative

Seatown Veterinary Care • Seattle, WA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Join Our Team at Seatown Veterinary Care!

Since opening our doors in 2016,  Seatown Veterinary Care  has been a trusted, privately owned clinic known for our high standards of care, empathy, and professionalism. We’re a  busy, fast-paced practice  with a strong Leadership Team that offers hands-on support, mentorship, and a collaborative environment.

We’re currently looking for a  friendly, organized, collaborative and compassionate Veterinary Customer Service Representative (CSR)  to be the welcoming face of our clinic. If you love animals, thrive in a dynamic setting, and enjoy helping people, we’d love to meet you!

What You’ll Do :

  • Greet clients and their pets with warmth and professionalism
  • Answer phone calls and respond to client inquiries with care and clarity
  • Schedule appointments and coordinate with veterinary staff
  • Process payments and manage invoices accurately
  • Maintain and update client records
  • Educate clients about our services, products, and promotions

What We’re Looking For :

  • A positive, friendly, engaging attitude and a collaborative team player
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Previous customer service experience (veterinary or related field preferred)
  • Proficiency with computers and data entry
  • Ability to stay calm and professional in a fast-paced environment
  • Passion for animals and providing exceptional client service
  • Open availability Monday through Saturday

    • What We Offer :

  • Competitive hourly wage
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Employee discounts  on veterinary services and products
  • Supportive leadership  and mentorship from experienced professionals
  • Flexible scheduling  and a strong focus on  work-life harmony
  • Opportunities for  growth and advancement

    • Why Seatown?

    At Seatown Veterinary Care, we’re more than just a clinic—we’re a  community of dedicated professionals  who believe in kindness, empathy, and excellence. We support each other, celebrate wins together, and always put the well-being of our patients and team first.

    Ready to make a difference in the lives of pets and their people?

    Apply today and become part of a team that truly cares. Email your resume and a contact number to  manager@seatownvet.com  for a phone interview on Monday between 11 : 00 AM and 1 : 00 PM.

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