Sales Coordinator

Sales & Catering Coordinator / Revenue Analyst Assistant

Essential Job Functions : Sales & Catering Coordination (60%)

• Prepare all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high-level service throughout pre-event, event and post event phases.
• Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
• Manage group and event space blocks in sales systems ensuring optimal space utilization.
• Acts as liaison between field sales manager and customer throughout the event process. Makes presence known to customer at all times during this process. Is available to solve problems and / or suggest alternatives to previous arrangements.
• Proactively identify and resolve operational challenges before and during events in collaboration with internal departments.
• Manages banquet and meeting space for assigned groups.
• Collaborate with Sales Managers to assess the feasibility of client requests, including space compatibility and materials such as booths. Assists in promoting the hotel, generating new leads, and supporting efforts to secure repeat business.
• Ensure accurate account history and client data entry within GXP or booking platforms.
• Initiates phone calls to clients prior to their events to confirm final details, collect any updated information, and address last-minute needs. Proactively identifies and presents upsell opportunities such as premium menu options, specialty dcor, or added services to enhance the event experience and increase revenue.

Revenue Analysis & Reporting Assistant (40%)

Required Skills and Abilities :

Performance Standards

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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