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Automation Analyst

Automation Analyst

Ozarks Electric CooperativeFayetteville, AR, United States
17 hours ago
Job type
  • Full-time
Job description

Join to apply for the Automation Analyst role at Ozarks Electric Cooperative .

Ozarks Electric is a member‑owned electric cooperative headquartered in Fayetteville, Arkansas, with offices in Springdale, Arkansas, Stilwell, and Westville, Oklahoma. Founded in 1938, it serves more than 90,000 meters across nine counties in Northwest Arkansas and Northeast Oklahoma.

Benefits include competitive wages, fully paid medical and dental coverage for you and your dependents, a defined benefit pension plan, a 401(k) plan with employer matching contributions, paid time off, nine paid holidays, paid parental leave, disability benefits, life insurance, and tuition reimbursement.

Education & Qualifications

  • High school diploma or equivalent.
  • At least two years of college‑level computer science or business‑related coursework, or equivalent technical training certification (preferred).
  • Experience may be substituted with two years of experience in Consumer Information Systems, Systems Support, or related technical environments.
  • 1–3 years of experience in business analysis, process improvement, or a related support role.
  • Strong communication skills and exposure to various project‑management methodologies.

Responsibilities

  • Assist with process discovery, documentation, and requirements gathering for automation projects.
  • Support development and configuration of automation solutions across multiple platforms.
  • Act as liaison between the PMO, project teams, and stakeholders; communicate status and escalations, track action items.
  • Coordinate meetings, agendas, and action items related to automation project intake and delivery.
  • Monitor bot performance issues and collaborate with developers for resolution.
  • Maintain records of work and Help Desk activities related to automations and backlog items.
  • Assist with entry, scoring, and deployment of new features based on prioritization and business need.
  • Develop test plans for upgrades or new implementations; coordinate with Enterprise Applications Analyst for testing, installation, and maintenance in QA and production environments.
  • These statements describe the general nature of the role and are not an exhaustive list of all responsibilities.

    External Relationships

  • Vendors, consultants, and technology companies.
  • Other Requirements

  • Ability to perform complicated research, analytical, and problem‑solving tasks.
  • Proactive with strong attention to detail.
  • Organization and time‑management skills.
  • Skill to give, receive, and analyze information; prepare written materials; articulate goals and action plans.
  • Effective oral and written presentation skills; meet deadlines under pressure.
  • Diplomatic interaction with diverse individuals and situations.
  • Physical Requirements

  • Perform all activities listed in the job description with or without reasonable accommodation.
  • Occasional lifting up to 25 pounds.
  • Normal vision and hearing required.
  • Supervises : NONE.

    Ozarks Electric is an EOE / AA / W / M / VETERAN / Disability employer.

    Seniority Level

  • Entry level
  • Employment Type

  • Full‑time
  • Job Function

  • Engineering and Information Technology
  • Utilities
  • #J-18808-Ljbffr

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    Automation Analyst • Fayetteville, AR, United States

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