Manager of Field Operations - Copper I&R

Job Description

Job Description

Job Description

The Manager of Field Operations responsibilities are to manage technicians nation wide, and to provide quality residential and business communications services on a profitable basis while adhering to company policies, procedures, and directives. Develop and maintain an aggressive, knowledgeable, customer focused team that promotes and sells telecommunications products and services while providing a service experience that exceeds the customer's expectations.

Why Work for Conexa Technologies, a subsidiary of CS Contract Solutions and its family of companies?

We offer highly competitive pay, health, vision, and dental insurance, PTO, and 401k. Conexa Technologies is growing rapidly and believes in promoting from within. We have many growth opportunities available.

Our culture is one that recognizes people are a companys number one asset. It is our goal to make sure you are supported in the field. We believe a supported technician is a productive technician, and a productive technician is a happy technician. We have incentivized competitions that promote safety and quality where you receive a bonus for doing what is already required.

What we are looking for...

Someone who takes pride in doing their best every day to deliver a quality product. Individuals who anticipate customers needs to offer them solutions for today and tomorrow. A person who listens to understand and not to respond. At Conexa we have a set of core values that we operate under. To work here, you will need to align with them. Honesty and Integrity Attitude Over Skills Courage through Communications The 3 Es. Effort, Energy, and Execution Keep Your Axe Sharp Role and Responsibilities

• Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities.
• You will serve as the single point of contact between Frontier and Contractors to resolve issues arising during the process of daily operations.
• This includes a major emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills.
• Will be responsible for leading a team of technicians who meet attendance and performance standards.
• Will represent CS and Frontier with customers and governmental agencies.
• Celebrates successes, appropriately uses rewards and recognition.
• Motivates team for continuous improvement and achievement of maximum performance.

Preferred Qualifications

Compensation

This is a full-time salary-based position.