Maintenance Service Tech

Job Description

Job Description

POSITION TITLE : Service Technician

DEPARTMENT : Resident Services

REPORTS TO : Service Manager

CLASSIFICATION : Non-Exempt

JOB SUMMARY : The Service Technician is responsible for performing maintenance and other duties to assure the preservation and upkeep of the building, fixtures, and residential spaces.

VALUES MODELED : All employees are expected to find ways to bring our values to life every day by demonstrating : leadership, commitment, and integrity.

MEASURES OF SUCCESS : Resident feedback on quality and timeliness of resident services provided; resident turnover.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Daily communication and coordination with other employees.
• Respond to resident / management work orders for occupied and vacant rental units.
• Repair / replace appliances, plumbing, and air conditioning / heating / electrical systems as needed.
• Repair / replace apartment materials and perform maintenance requests.
• Identify and perform routine preventative maintenance assignments.
• Inspect and repair vacant units and prepare for move-ins.
• Work on-call as scheduled 24 / 7, weekend shifts, and overtime as necessary and pre-approved by the Service Manager.
• Perform tasks and operate machinery in a safe manner and in compliance with safety procedures.
• Complete grounds work, such as grounds pick up, sweeping, and light landscaping.
• Perform other duties as requested to support community operations.
• May be required to assist other communities within the organization.

QUALIFICATIONS

EDUCATION / EXPERIENCE :

Required

Preferred

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies :

Productivity

Customer / Resident Focus

Decision Making

Business Skills

Job Skills

Teamwork

PHYSICAL DEMANDS

While performing the duties of this position, the employee is frequently required (50 to 100% of the time) to :

Lifting Requirements

While performing the duties of this position, the employee is required to lift, move, and carry items such as mail, supplies, packages, ladders, cases of paper, soda, or water according to the following frequency :

Lifting and carrying weights exceeding 50 pounds is accomplished with assistance from one or more persons and using appropriate equipment such as carts. Personal protective equipment, such as a back brace, must be worn when needed.

Vision Requirements

Specific vision abilities frequently required (50 to 100% of the time) by this job include close vision, color vision, depth perception, and ability to adjust focus to :

Speaking and Hearing Requirements

Specific speaking and hearing abilities frequently required (50 to 100% of the time) by this job.

SCHEDULE

May be scheduled for morning, afternoon, or evening shifts during the regular workweek and on weekends.

TRAVEL

Some travel between communities may be required for this job.

WORK ENVIRONMENT

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. The employee is occasionally exposed to a variety of extreme weather conditions. The noise level in the work environment and job sites can be loud.

REASONABLE ACCOMMODATION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The job duties, qualifications, work environment, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.