HR Generalist

Company Description

IDIQ is an award-winning company looking for talented individuals to join the team. We are passionate about fostering your unique skills, supporting your career goals and creating an exceptional work environment while providing outstanding solutions that our members trust.

IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is IdentityIQ®, offering real-time fraud alerts and credit report information to not only protect but also educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt®, a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠, a leading provider of voluntary employee benefits. As one of the fastest growing companies in the United States with consecutive spots on the prestigious Inc. 5000 list, we provide award-winning services and a positive work environment.

We offer generous benefits such as paid vacation time, paid volunteer leave, health insurance, employer-match 401(K) contributions, continuing training opportunities and more. We also provide our staff with unending free coffee, relaxation rooms, game rooms and company events.

We value innovative thinking, excellent communication skills, on-your-feet problem-solving and a penchant for team collaboration. In this role, you are an integral part of our company’s success, helping create innovative solutions that serve our members’ needs.

If you are looking to join a growing company and work among talented peers, we encourage you to apply today!

Job Description

The HR Generalist is responsible for supporting day-to-day human resources operations with a strong focus on employee relations and multi-state payroll administration. This role serves as a trusted advisor to employees and leaders, ensuring compliance with federal, state, and local employment laws while promoting a positive, fair, and compliant workplace culture.

Primary responsibilities include, but are not limited to, the following:

Employee Relations

• Serve as one of the primary points of contact for employee relations matters, including concerns, complaints, investigations, and conflict resolution.
• Conduct thorough and impartial investigations related to policy violations, performance issues, harassment, and workplace disputes.
• Support and administer disciplinary actions in compliance with company policies and employment laws.
• Partner with leadership to foster a positive employee experience and proactively address workplace issues.
• Ensure consistent application of HR policies and procedures across the organization.

Payroll & Compensation

• Assist with the process and oversee multi-state payroll, ensuring accuracy, timeliness, and compliance with state-specific wage and hour laws.
• Maintain compliance with federal, state, and local tax regulations, including state income tax, SUI, and local withholding requirements.
• Responsible to review to ensure accuracy when coordinating payroll changes related to transfers, promotions, new hires, terminations, pay adjustments, bonuses, and deductions.
• Reconcile payroll reports and resolve discrepancies in a timely manner.
• Partner with Finance and external payroll vendors to ensure proper reporting and compliance.
• Support year-end processes including W-2 preparation and audits.
  

Compliance & HR Operations

• Ensure compliance with employment laws across multiple states (FLSA, FMLA, ADA, state leave laws, etc.).
• Maintain accurate employee records and HRIS data.
• Support audits, reporting, and internal controls related to HR and payroll.
• Assist with policy development, updates, and communication.
• Support benefits administration and employee inquiries as needed.

Additional Responsibilities

• Assist with onboarding and offboarding processes.
• Support HR Director with employee training initiatives.
• Participate in HR projects and process improvements.
• Coordinate and participate in internal, external, and government audits, ensuring timely completion, accurate documentation, and compliance with federal, state, and local regulations.
• Provide general HR guidance and support across the organization.
• Able to handle and maintain strict confidentiality of sensitive consumer information in compliance with applicable privacy and data protection regulations.
• Must follow all company policies and procedures regarding data privacy and protection and data loss prevention.
• Regular and predictable attendance is required.
• Performs other job-related duties and responsibilities as may be assigned from time to time.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 5+ years of HR Generalist experience, with a strong focus on employee relations.
• Hands-on experience processing payroll across multiple states.
• Strong knowledge of federal and state employment laws.
• Experience conducting workplace investigations and managing sensitive employee issues.
• Proficiency with HRIS and payroll systems (experience in Paylocity preferred).
• Excellent communication, problem-solving, and organizational skills.
• High level of discretion and confidentiality.

Preferred Skill & Experience:

• Strong telephonic and electronic communication skills and etiquette.
• Advanced problem-solving skills.
• Established track record of reliability and good attendance.
• Demonstrated ability to quickly and proficiently understand and absorb new information.
• Ability to be discrete and maintain confidential information.
• Ability to multitask with a high volume of tasks.
• High level of organization skills, attention to detail, and ability to prioritize and time-manage across multiple deadlines.
• Proficiency in Microsoft Office programs (e.g., Excel, Word, Outlook, PowerPoint, etc.)
• Acts without being told what to do. Shares new ideas.

Additional Information

Position Details:This is a full-time salaried position (40+ hours/week) working in our Temecula, CA office.

Pay: The pay range for this position is a minimum of $75,000 to a maximum of $100,000 based on a full-time schedule. The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, and experience.

Benefits and Perks: IDIQ makes available comprehensive benefits including 100% of base benefits for employees and 50% for dependents (Medical, Dental, Vision). Other benefits offered include life insurance, short-term disability, long-term disability, 11 paid holidays, paid time off, paid sick time and a 401k program with employer match. We work in a casual dress attire environment. Enjoy friendly competition with ping-pong tournaments, pool, Mario Cart, and more.

AAP/EEO Statement: Identity Intelligence Group, LLC dba IDIQ does not tolerate discrimination or harassment of employees or applicants. The Company makes employment decisions without regard to actual or perceived: race (including hair texture or protected hairstyles, e.g. braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin (including language use restrictions), ancestry, citizenship, disability (mental and physical) including HIV and AIDS, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, family and medical leave status, domestic violence victim status, political affiliation, and any other status protected by federal, state, or local law.

Supervisory: No supervisory responsibilities.

Business Office Environment: This position operates in a professional office setting. The environment includes the use of standard office equipment such as computers, phones, and printers. Noise levels range from low to moderate and may increase during periods of high activity, or team collaboration. The position may require sustained periods of concentration, handling multiple priorities, or meeting deadlines, which may contribute to moderate stress at times. The employee should be able to work effectively in this type of environment and adapt to occasional fluctuations in workflow or office conditions.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with members, stakeholders, and colleagues and must be able to exchange accurate information clearly and effectively. The employee frequently remains in a stationary position for extended periods of time and occasionally moves about the workspace. The role also requires constant operation of a computer or other office equipment. The employee may be required to push, pull, or otherwise move up to 10-30 pounds of various equipment. Duties may include, but are not limited to, repetitive tasks such as operating a computer keyboard and mouse while primarily maintaining a stationary position and occasionally moving about an assigned work area.

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