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CASE MANAGER

CASE MANAGER

A Safe Haven FoundationChicago, IL, United States
30+ days ago
Job type
  • Full-time
Job description

SUMMARY : This position is responsible for working with clients and families program to help them find and obtain stable housing.

DUTIES AND RESPONSIBILITIES :

  • Works collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing.
  • Provides clients with appropriate housing opportunities.
  • Assists clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms.
  • Establishes and maintains relationships with landlords and property management companies to facilitate better identification of available housing opportunities.
  • Ensures required case management documentation and forms are completed.
  • Creates case notes, track, and monitor clients' progress to provide support and ensure their housing goals are met.
  • Works with property owners and representatives to obtain required documents in support of financial assistance requests.
  • Views, inspects, and evaluates potential housing locations to ensure they are well-maintained and appropriate for client habitation.
  • Travels as required.
  • Performs other related duties as assigned by management.

QUALIFICATIONS :

  • Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and / or training, or equivalent combination of education and experience.
  • Computer skills required : Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Keyboarding.
  • Other skills required :

    • 3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program preferred.

  • Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement.
  • Knowledge of HUD programs, resources, opportunities, and regulations.
  • Knowledge of local community programs, resources, opportunities, and regulations.

    • COMPETENCIES :

  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Attendance / Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  • Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
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    Case Manager • Chicago, IL, United States