Lead Pipeline Solutions Account Manager, Northeast

Lead Pipeline Solutions Account Manager

At Exact Sciences, we're helping change how the world prevents, detects, and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Position Overview

The Lead Pipeline Solutions Account Manager is responsible for implementing and managing strategic and tactical plans that engage potential and current customers to advance Exact Sciences screening portfolio, inclusive of on-market and pre-market products. This role is responsible for developing and ensuring functional alignment for the promotional strategy, field force targeting, and field-executed marketing programs for screening portfolio. This role will represent the customer voice to internal stakeholders; including, but not limited to, clinical, legal, sales, finance, marketing, laboratory, and operations.

This position is field based.

Essential Duties

• Lead customer-facing efforts in all phases of the market development lifecycle; including, but not limited to, incubate, mature, and scale.
• Align Exact Sciences objectives with customers' objectives, appropriately ensuring Exact Sciences business goals are met.
• Partner cross-functionally within the internal and external organizations; including, but not limited to sales, commercial development, medical affairs, IT, project management / implementation, billing, operations, to develop and execute pull through plans and serve as the customer-facing leader for assigned accounts.
• Identify, develop, and maintain trusted relationships with all key decision makers to achieve favorable protocol adoption, and / or open access of screening portfolio.
• Engage targeted accounts and KOL's to gather meaningful insights that will help inform internal product strategy and positioning within the marketplace.
• Establish mechanisms to monitor product utilization, market share, and other key performance metrics within assigned accounts.
• Negotiate product pricing and execute contracts for client-bill agreements.
• Develop and execute business plans at the account level and perform routine business reviews with assigned accounts, as well as internal Exact Sciences stakeholders, to ensure acceptance of products, performance, and maximization opportunities.
• Establish business plan objectives by product for targeted accounts within assigned geography; including, but not limited to, key tactical elements, budgets, and critical success factors.
• Build and maintain a funnel of opportunities within the assigned targeted accounts.
• Complete monthly to quarterly business reviews with targeted accounts.
• Maintain accurate and complete account profiles, call notes, and histories.
• Leverage company resources to provide the technical, clinical, and business expertise needed to deliver solutions that exceed customer expectations.
• Promote an open, collaborative environment built on trust to foster positive teamwork.
• Exceptional oral and written communication skills.
• Strong peer leadership skills and a high level of personal maturity.
• Incorporate a growth mindset demonstrating persistence and dedication to continuous self-improvement.
• Exceptional analytical skills and effective key account management skills.
• Self-starter with the ability to drive results with a high emphasis on quality.
• Ability to effectively prioritize and manage time and multiple projects across an array of customer @types.
• Act as a change agent and be results-orientated.
• Ability to work independently and make decisions in a dynamic environment dealing with internal and external challenges.
• Apply effective presentation skills; ability to present ideas and evidence-based scientific and economic data to customers in a way that produces understanding.