Visitor Experience Assistant-Part Time

Visitor Experience Assistant-Part Time

The American Kennel Club Museum of the Dog is currently seeking individuals to join the retail services team. As a Visitor Experience Assistant, you will serve as the face of the institution. Duties include greeting visitors, processing admission payments, answering general inquiries, and servicing the Museum Gift Shop.

Our museum is dog-friendly, so candidates must be comfortable working in a space with dogs. This role requires lifting up to 20lbs.

Availability : Wednesday - Sunday : Evening & Weekend shifts required

Starting Pay : $16.50 per hour

Primary Job Duties :

• Provide customer service to all guests, including answering inquiries and having general knowledge of museum exhibitions and programming as well as knowledge of membership benefits
• Processes admission payments and gift shop payments using a variety of payment types i.e. cash, credit card, etc., using retail tablets
• Responsibly handle confidential information
• Supervise gift shop merchandise, prepare merchandise for sale
• Assist with locker rentals and coat check
• Ensure the welcome vestibule and gift shop remain tidy and encourage the flow of foot traffic
• Work with other sales associates and communicate effectively with the supervisor
• Perform opening and closing duties, including alarming
• General clerical work
• Assist with the maintenance of AKC Museum of the Dog Library and the activities table
• Assist with wayfinding, general inquiries and observing visitors' behavior in the gallery spaces, and monitoring for restricted items and touching of the artwork
• Light cleaning duties
• Other duties as assigned

The salary range for this position in New York City is $16.50 / hour; however salary offered may vary depending on skills, experience, job-related knowledge, and location.

Required Experience :

Strong customer service skills

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.