Talent.com
Line Service Shift Supervisor

Line Service Shift Supervisor

Atlantic AviationWest Palm Beach, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Line Service Shift Supervisor represents Atlantic Aviation in a positive and professional manner while overseeing all aviation ground support services provided to FBO customers on the assigned shift.  He / She is expected to anticipate the needs of the customer and assign tasks to subordinate personnel that meet and exceed the customer’s expectation in a safe and efficient manner within the time-frame of the assigned shift.

Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations – from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com.

Websitehttp : / / www.AtlanticAviation.com Responsibilities General Duties

  • Provide clear, concise supervision and facilitate performance of Line Service personnel on their assigned shift.
  • Ensure all shift operations are conducted in accordance with company policies and procedures.
  • Accountable for ensuring high levels of safety and customer service.
  • Adhere to the principles of the “Atlantic Attitude” as all times and ensure those principles are consistently practiced by all shift members.
  • Function as a Line Service Technician as necessary.
  • Communication of work progress and significant issues with the Line Manager or the Operations Manager.
  • Communication of Atlantic standards, and relevant material, to Line Service employees on their shift.

Essential duties and responsibilities include (but not limited to)

  • Ensure proper staffing and delegate work assignments for all Line Service Technicians on the assigned shift.
  • For facilities without a Line Service Manager (dependent upon base structure), will enforce company policy and procedures.  Administer disciplinary action as directed by the Operations Manager and General Manager.
  • Provide employees assigned to the shift honest communication regarding performance expectations including areas of personal strength and needed development.
  • Monitor and update daily aircraft arrivals and departure requirements.  Ensure timely service that exceeds customer expectations.
  • Interface with customers to ensure all servicing requirements are met and that customers are satisfied with our service.
  • Resolve customer service issues and communicate issues to the appropriate staff.
  • Inspect entire facility for cleanliness and proper equipment operation.  Report all facility discrepancies to the Line Manager or Operations Supervisor.
  • Monitor and maintain proper fuel inventory at the storage facility.
  • Perform and adhere to all recognized quality control standards including ATA 103 and NFPA 407.
  • Keep fueling equipment and courtesy cars in presentable condition.
  • Daily quality assurance and accuracy of paperwork and auditing of fuel paperwork.
  • Any additional duties that may be specific or unique to your location assigned by Management
  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Required Skills Experience with aviation ground handling services is very much desired.  Atlantic Aviation has a thorough training program to ensure that all of our employees meet and exceed the highest levels of safety and customer service.  Prospective applicants simply need a strong sense of safety and customer service to apply. This position does require you to work in all weather conditions, and flexibility with your schedule is a must as we operate 24 hours a day.  As a minimum requirement, each applicant must possess the following :

    EDUCATION AND QUALIFICATIONS

  • High school graduation.
  • One (1) year of line service experience.
  • Valid state driver’s license and meet the company’s insurability requirements.
  • At least 18 years of age.
  • NATA Certification.
  • Good communication skills, both written and oral.
  • Consistently demonstrated good organizational and leadership skills.
  • Ability to comprehend and perform basic math calculations with minimal errors.
  • Basic proficiency in Microsoft Office applications including Word, Excel and Outlook.
  • Excellent customer relations skills required.
  • Flexible work schedule may include working overtime, nights, on weekends, holidays, and be on call.
  • WORKING CONDITIONS

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and / or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils and lavatory fluid.  The noise level in the work environment is usually loud.

    PHYSICAL REQUIREMENTS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is required to stand and walk. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust and focus.

    We are proud to be an EEO / Females / Minorities / Veterans / Disabled employer

    We maintain a drug-free workplace and perform pre-employment substance testing

    Qualified applications with criminal history will be considered for employment

    Atlantic Aviation…take off into your future!

    Create a job alert for this search

    Shift Supervisor • West Palm Beach, FL, US

    Related jobs
    • Promoted
    Remote Customer Service

    Remote Customer Service

    Professional Career SolutionsWellington, Florida
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
    • Promoted
    Department Supervisor

    Department Supervisor

    Home Depot (Retail)Palm Beach Gardens, FL, US
    Full-time
    Department Supervisor | Home Depot.Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchand...Show moreLast updated: 30+ days ago
    • Promoted
    Warehouse Supervisor - 1st Shift (Lake Worth)

    Warehouse Supervisor - 1st Shift (Lake Worth)

    Eastern Metal Supply, Inc.Lake Worth, FL, US
    Part-time
    EMS is seeking a Warehouse Supervisor to oversee our 1st Shift operations Monday- Friday from 7A-5PM.In this role, you will be responsible for optimizing performance, ensuring accurate and timely o...Show moreLast updated: 4 days ago
    • Promoted
    HOUSE SUPERVISOR - DAY SHIFT

    HOUSE SUPERVISOR - DAY SHIFT

    Universal Health ServicesWest Palm Beach, FL, US
    Full-time
    Sandy Pines Hospital is seeking a talented House Supervisor - Day Shift.The Supervisor will be a first point of contact for staff who are in need of leadership direction. Act as a liaison for admini...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Lead

    Shift Lead

    WalgreensBoynton Beach, FL, US
    Part-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show moreLast updated: 30+ days ago
    • Promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border ProtectionTropical Park, FL, United States
    Full-time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...Show moreLast updated: 1 day ago
    • Promoted
    Work From Home

    Work From Home

    Kelly ServicesPort Salerno, FL
    Remote
    Full-time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...Show moreLast updated: 5 days ago
    • Promoted
    Shift Supervisor

    Shift Supervisor

    Allied UniversalJuno Beach, FL, United States
    Full-time
    Monday - Friday, Saturday - Sunday.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While working in a ...Show moreLast updated: 1 day ago
    • Promoted
    CDL-A Dry Van Team Truck Driver in Indiantown, FL

    CDL-A Dry Van Team Truck Driver in Indiantown, FL

    AllTruckJobsIndiantown, FL, US
    Full-time
    CRST The Transportation Solution Inc.We are looking for an Over the Road Driver to drive Over the Road out of Miami, FL.Average weekly miles 3500-4500 to the truck. Great benefits, including Medical...Show moreLast updated: 30+ days ago
    • Promoted
    SHIFT LEAD

    SHIFT LEAD

    Taco BellWest Palm Beach, FL, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show moreLast updated: 30+ days ago
    • Promoted
    Work From Home

    Work From Home

    AmazonPort Salerno, FL
    Remote
    Full-time
    Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show moreLast updated: 5 days ago
    • Promoted
    Shopper Team Member

    Shopper Team Member

    AmazonPort Salerno, FL
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show moreLast updated: 5 days ago
    • Promoted
    Order Picker

    Order Picker

    WalmartPort Salerno, FL
    Full-time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...Show moreLast updated: 5 days ago
    • Promoted
    Forklift Operator

    Forklift Operator

    Kelly ServicesPort Salerno, FL
    Full-time
    Forklift Operators at Kelly Services are crucial to the efficient management of warehouse operations.They are responsible for operating technical equipment to move, locate, relocate, stack, and cou...Show moreLast updated: 5 days ago
    • Promoted
    Manager, Sales and Customer Service

    Manager, Sales and Customer Service

    Macy'sPalm Beach Gardens, FL, United States
    Full-time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show moreLast updated: 1 day ago
    • Promoted
    Delivery Driver (Seasonal) Full-Time Part-Time

    Delivery Driver (Seasonal) Full-Time Part-Time

    Amazon FlexPort Salerno, FL
    Full-time +1
    Job Description : Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated indiv...Show moreLast updated: 5 days ago
    • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionIndiantown, FL, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Warehouse Supervisor - 1st Shift

    Warehouse Supervisor - 1st Shift

    Eastern Metal Supply, Inc.Lake Worth, FL, US
    Full-time
    EMS is seeking a Warehouse Supervisor to oversee our 1st Shift operations Monday- Friday from 7A-5PM.In this role, you will be responsible for optimizing performance, ensuring accurate and timely o...Show moreLast updated: 7 days ago