Position Summary : Roberts Energy is seeking an experienced, driven Service Technician to lead our growing HVAC Oil and Propane Division. This key leadership role will oversee day-to-day operations, manage a team of technicians, drive service excellence, and ensure the division operates profitably. The ideal candidate will be skilled in estimating, team leadership, customer relations, and operational efficiency.
Please make an application promptly if you are a good match for this role due to high levels of interest.
Key Responsibilities :
- Team Management : Lead, coach, and develop a team of HVAC technicians, installers, and support staff across the location.
- Project Estimating : Conduct site visits and prepare accurate, competitive estimates for HVAC installations, replacements, and service work.
- Operational Oversight : Ensure timely and high-quality completion of service calls, installs, and preventative maintenance work.
- Customer Engagement : Serve as the primary point of contact for both technicians and customers to resolve issues and ensure high customer satisfaction.
- Profitability & Efficiency : Manage labor, material, and overhead costs to ensure the division meets or exceeds financial targets.
- Compliance : Ensure all operations comply with local, state, and federal regulations, as well as Roberts Energy's safety and quality standards.
- Scheduling & Dispatching : Oversee scheduling of daily operations and optimize workforce utilization.
- Vendor Management : Work with suppliers and subcontractors to ensure timely delivery of parts and services.
- Reporting : Review regular performance reports with senior leadership, including revenue, job completion metrics, and profitability.
Qualifications :
5+ years of experience in HVAC service and installationProven ability to manage teams, meet deadlines, and drive profitabilityStrong estimating and job costing skillsExcellent communication and customer service skillsKnowledge of HVAC systems, local codes, and best practicesExperience with HVAC service software and project management toolsValid driver's license and ability to travel within district as neededVT licensed propane piping and service technicianEPA Universal certificationBenefits :
Competitive salary and performance-based bonusCompany vehicle or vehicle allowanceHealth, dental, and vision insurance401(k) with company matchPaid time off and holidaysOngoing professional development opportunitiesJob Type : Full-time
Pay : $35.00 - $40.00 per hour
Benefits :
401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceWork Location : In person