Treasury Management Product Consultant
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
The
- Product Consultant : Commercial Cards
- will serve as the subject matter expert for the bank's commercial credit cards, aiding with new sales and primarily responsible for portfolio optimization processes. This position will work with the Card product management team to review program performance, partnering with Treasury Management sales representatives to provide clients with strategic roadmaps to increase card usage. As an extension of sales, this position will be responsible for identifying requirements to enhance the card product and will be responsible for revenue growth for the solution.
Key Accountabilities
Key Accountability 1 : Sales Process Assistance
Maintains extensive knowledge of capabilities for commercial credit card offerings and ancillary features.Serves as SME on complex implementations for assigned services.Knowledgeable of broader features and capabilities in Treasury Management and able to pull in other SMEs as appropriate.Key Accountability 2 : Portfolio Optimization
Analyzes current card portfolio to identify opportunities to increase card utilization.Partners with Treasury Management sales to propose strategies to increase card program utilization.Utilizes vendor matching tools to find opportunities to expand card use.Key Accountability 3 : Profitability & Growth
Responsible for growth of spend volume and profitability for existing portfolio.Monitors existing rebate and reward programs, making recommendation to adjust when profitability criteria are not met.Key Competencies for Position
Delights Clients
Continuously seeks and applies knowledge leading to a best-in-class client experience.Passionately serves internal / external clients with excellence.Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.Understands data, metrics and / or financial information, and how they tie to client satisfaction and business outcomes related to position, client and / or team.Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.Makes Decisions & Solves Problems
Seeks deeper understanding and takes action.Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency.Collaborates and seeks to understand the root causes of problems.Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time.Takes action that is consistent with available facts, constraints and probable consequence.Compelling Communication
Openly and effectively communicates with others.Effectively and transparently shares information and ideas with others.Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain.Unites others towards common goal.Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.Strategy in Action
Build your strategic mindset capability.Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal.Actively seeks to understand factors and trends that may influence role.Anticipates risk and develop contingency plans to manage risks.Identified opportunities for improvement and seeks insights from other sources to generate potential solutions.Aligns activities to meet individual, team and organizational goals.Key Measures of Success / Key Deliverables
Favorable new sales production metricsFavorable portfolio growth metricsFeedback from sales team partnersQualifications and Education Requirements
Bachelor's degree in Business, Finance, Communications or related field or HS diploma / GED with equivalent experience; advanced degree preferred.5+ years of experience in Treasury Management Product Management, specifically Commercial Cards strongly preferred.Experience in financial services, ideally in Commercial products and services.Ability to successfully collaborate with cross-functional teams made up of business line stakeholders, user experience, sales, technology, operations, customer service, risk management, legal / compliance, and data teams.Great attention to detail, thoroughness, and soundness in written documentation as well as in the analytical review of data.Comfortable operating in a change driven environment.Ability to build relationships with business line partners, stakeholders, technology leadership, and external partners.Anticipates, identifies, and articulates potential issues and opportunities and effectively responds.Proven ability to manage processes improvement initiatives to optimize effectiveness and efficiencies   identifying existing, enhancing for improvement, and implementing new processes.Demonstrated ability to develop, consult and execute short-term and long-term strategies related to effective and flexible use of people, systems, structures, processes.Demonstrated ability to translate complex, technical concepts so that they are clearly understood in support of sound decisions to meet business objectives.Manage and optimize the end-to-end product cycle to reduce overall fulfillment timeline and to ensure actions items are completed on time and on budget.May develop training materials and perform training sessions, as needed, for internal team members as it relates to product management initiatives.Excellent organizational skills are required, including the capacity to effectively manage multiple tasks and priorities while consistently achieving desired outcomes.Demonstrated proficiency and efficacy as an end-to-end problem solver (defining problems, structuring, and building quantitative / qualitative analysis, etc.) to operationalize the business strategy effectively.Best in class communication, storytelling, and presentation skills.