Sales Account Manager
The Sales Account Manager will be a field and office position. This position will focus on the acquisition, ongoing management and growth of corporate accounts throughout New Jersey and New York. The individual employed in this position will have the primary focus on developing components of the Occupational Medicine & Workers' Compensation business to improve the quality of our offerings, drive the department's business growth and improve the overall employer experience.
Duties and Responsibilities
The primary duties and responsibilities of the Sales Account Manager, Occupational Medicine & Employer Services are the following :
- Effectively communicate the CityMD and Summit Health value for all Occupational Medicine and Workers' Compensation services with the goal of increasing volume and revenue
- Apply a consultative sales approach to identify client needs and pain points, and provide tailored solutions from the various offerings
- Actively prospect to identify qualified leads, acquire new corporate accounts, and increase business of existing account relationships
- Build and manage new business pipeline and track all activity in Salesforce, allowing for accurate forecasting to hit sales targets
- Manage book of corporate accounts and strengthen employer relationships through account management touchpoint strategies, including calls and in-person business review meetings
- Leverage existing book of business to identify key stakeholders in multispecialty / referral process to expand Workers' Compensation utilization to Summit Health
- Engage payer and third-party administrator stakeholders to develop key relationships with nurse case managers and adjusters to position Summit Health as their preferred provider network
- Serve as point of contact for corporate accounts, serving as their liaison to CityMD and Summit Health as immediate resource for support
- Conduct meetings with prospective and current clients virtually as well as in the field, including company offices / facilities and CityMD / Summit Health site locations
- Log all activities and lead / account information daily using CRM (Salesforce)
- Meet and / or exceed sales KPIs and goals, defined by leadership, through new business and retention sales efforts
- Work closely with other departments including but not limited to Operations, Academy, Medical Operations, Aftercare, IT, Analytics, Billing and Marketing to meet client needs, drive volume and ensure seamless operation processes for customer experience
- Participate in special events including but not limited to health fairs, promotional events and conferences
- Leverage corporate account relationships to drive downstream commercial opportunities to CityMD and Summit Health
Qualifications
A candidate's qualifications will include :
Bachelor's Degree in Business, Marketing, Public Health or other applicable degree preferred3+ years in a sales and / or account management role, within industryExcellent oral and written communication and presentation skillsExceptional customer service and interpersonal skillsStrong organizational, time-management and prioritization skillsSelf-motivated, entrepreneurial spirit who takes a proactive approach to business operationsAbility to think critically, troubleshoot and solve complex problems in a fast-paced, data-driven environmentSelf-directed, resourceful and high attention to detailPositive and enthusiastic, and ability to project this around othersInterpersonal flexibility to effectively interact with clients and internal and external teamsProficient in CRM (Salesforce) and Microsoft Office (Outlook, PowerPoint, Word, Excel)Occasional travel by car and public transportation is a requirement (approx. 5-10%)Travel to conferences and industry events when appropriate (less than 5%)This job may require, from time to time, repetitive tasks with few breaks. Travel required.
The base compensation range for this role is $75,000 - $92,000 per year depending on experience. At VillageMD, compensation is based on several factors including, but not limited to education, work experience, certifications, location, etc. The selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan.