Client Services Representative - Behavioral Health

Job Description

Job Description

Position Details

Provide excellent customer service to help facilitate a positive and efficient experience for people accessing and participating in Mental Health and Substance Use services, as well as employees providing those services. Responsibilities include responding to phone calls, receiving and directing clients, data entry, retrieval and organization, and coordinating workflows across programs. Success is achieved through purposeful and respectful relationships, communication, and organization.

We support our employees with a robust benefits package, quality supervision, flexible scheduling, a vibrant work culture, ongoing training opportunities, and avenues for career growth. Ideal candidates will bring a willingness to explore bias, equity issues, successes, and challenges with empathy and curiosity, crucial for thriving and advancing within our organization.

Position Requirements :

• Excellent customer service (in person / phone)
• Prior experience in Behavioral Health and / or Medical office
• High-level technical and MS Office (Excel) proficiency
• Experience with data analysis
• Working knowledge of electronic health record systems
• Ability to work effectively and efficiently across multiple programs
• Proven experience working with culturally diverse populations.
• Bilingual (Spanish / English ) ability preferred

We understand that candidates may have unique experiences and skills that aren't always reflected in a job description. If you feel you could contribute to our team, please apply.

Learn More About Arbor Circle

11 paid holidays (including floating holidays for times important to you)

Learn more at a rborcircle.org / careers .

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