Implementation and Technical Support Specialist

Position : Implementation and Technical Support Specialist

Location : Naples, FL

REMOTE OR ONSITE

Description

FYIsoft provides feature-rich, easy-to-use financial reporting solutions that enable companies to gain accurate insight into their corporate finances. FYIsoft's solutions can be deployed in the cloud or on-premises, and include a financial report writer and a flexible general ledger integration tool.

We are focused on driving accountability and growth, balanced with promoting an employee-friendly startup company culture.

You will be responsible for implementing our solution to new customers. Implementation projects will involve assessment of customer requirements, installing and configuring the solution to optimize application functionality, and conducting user training sessions. You will also be responsible for providing technical support to ensure ongoing positive customer experience.

Key Characteristics

• A craving for a high energy professional environment.
• Team player with strong interpersonal and communication skills (oral and written).
• Ability to appreciate strategic roadmaps while staying focused on the near-term tactical delivery items.
• A professional that is driven to contribute to a team that is focused on business challenges and the bottom-line.
• Detail oriented, proactive, problem solver and highly organized.
• Willing to go the extra mile with a strong work ethic, self-directed and resourceful.

Requirements

Job Responsibilities

Company Benefits

Only candidates under consideration will be contacted. Any offer of employment will be contingent upon positive background check.

$110-$125K / year commensurate with experience

No phone calls, please. Principals Only. Drug-free workplace. M / F / V / H EEO

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