Universal Banker

WHAT WE EXPECT OF YOU

Excellent service, interpersonal and communication skills, with the ability to focus on customers needs promptly in a courteous and professional manner.

Working knowledge of bank products, services and software or ability to be trained and quickly learn.

Mastery of operational teller aspects.

Strong basic math skill.

Computer literacy, moderate typing skills and knowledge of standard office equipment, including calculator.

Must be able to work flexible schedules in accordance with the needs of the branch.

YOUR QUALIFICATIONS

High school diploma or equivalent is required.

2-3 years experience in a direct customer service capacity, with 2-years prior cash handling, preferably in a retail banking environment, teller related experience preferred.

Sales aptitude and ability to identify customer needs.

Valid NMLS Registration required.

INTERNAL AND EXTERNAL CONTACTS

Internal contact with managers, inter-branch and departmental personnel as well as outside vendors.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required. Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.