Contact Service Specialist

Job Description

Job Description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Contact Service Specialist opportunity with a nationally recognized healthcare system that combines cutting-edge medical innovation with compassionate, patient-centered care, offering rewarding career growth in a supportive environment.

Length of assignment : 7 -month contract with potential to convert to FTE.

Contact Service Specialist responsible for the specific duties listed below.

Your specific duties will include :

• Answering phone calls and electronic requests with professionalism and empathy.
• Registering new patients accurately and on time.
• Correcting and updating missing or inaccurate information in the EMR.
• Verifying insurance coverage or explaining self-pay requirements.
• Scheduling appointments based on patient needs, physician orders, and system guidelines.
• Arranging financial counseling appointments when appropriate.
• Communicating appointment details, preparation instructions, paperwork, and payment information.
• Routing patient messages to the appropriate staff (administrative or clinical).
• Identifying urgent situations and ensuring immediate triage.

Required qualifications for the position include :

Preferred qualifications for the position include :

Pay Rate : $17.50 per hour.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, experience, and location. Employees have access to healthcare benefits, including medical, dental, and vision, as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http : / / www.workway.com / EEO . To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.

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Company Description

Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.

Company Description

Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.