COMMUNICATION OPERATOR

Job Description

Job Description

Nature of Work :

This is police dispatch work requiring the operation of two-way radio transmitting equipment in a central communications network. Employees in this class are responsible for working rotating shift schedules and operating two-way radio transmitting equipment to dispatch and communicate with law enforcement employees. Duties include relaying orders and information to and from police personnel in the field, managing radio traffic, typing, word processing, data entry record keeping, filing and operating computer and telecommunications equipment. Work is performed in accordance with prescribed dispatch procedures and within the scope of Federal Communications Commission regulations and departmental orders. Supervision is received from a shift supervisor who confers on difficult or unusual problems and reviews work for conformance with established departmental procedures.

Minimum Requirements :

• High school diploma or GED
• Some (6 months - 2 years) experience in operating a keyboard device and in receiving and processing telephone calls; any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Must be able to type 30 words per minute.
• Must be available to work all shifts, including but not limited to day / swing / night, weekends, holidays and mandatory overtime as needed.
• Due to the critical and high-security nature of dispatch work, top candidates must pass a polygraph and / or psychological and medical examination and a thorough criminal and background check.