Technical Support Technician / Access Controls in Inglewood

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Job DescriptionJob Description

Technical Support Technician

Gate Operator & Access Control

Provide technical support to distributors, dealers, and end users on our products.

Specific Responsibilities Include :

• Answer phone calls from customers who need assistance with their systems.
• Trouble-shoot our equipment problems with dealers and end-users.
• Provide installation support for Dealers.
• Provide technical support on our products to other departments.
• Research problems that are being reported in the field and interact with Engineering.
• Document “tech calls” using the “Tech Ticket” program.
• Understand how to research Illustrated Parts Breakdown (IPB) and provide replacement part recommendations to customers.
• Will Call Department : assist walk in customers who questions or issues.
• 7 : 00am - 3 : 30pm

NOTE : This is not an IT Computer Support Position.

Education :

Requires a high school diploma. General knowledge of electricity and electronics.

Experience and Background :

Experience in Access Control, Card Access Systems, Vehicular Gate Systems or telephone equipment is beneficial but not a requirement. Product training is provided.

See some of the benefits package below for warehouse associates

Company DescriptionFull service Staffing firm. Filling jobs for well established companies in the LA, and Orange County areas. Most of our jobs are temp to hire or direct hire placements. We are looking for Individuals seeking full time permanent work.Company DescriptionFull service Staffing firm. Filling jobs for well established companies in the LA, and Orange County areas. Most of our jobs are temp to hire or direct hire placements. We are looking for Individuals seeking full time permanent work.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.