Supervisor Transportation - Plainsboro, NJ

Penn Medicine Transportation Lead

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary : Reporting to the Manager of Transportation, the lead provides local oversight of the transportation department including oversight of driving staff, implementation of transportation routes, patient transport schedules, and maintenance of vehicles. The transportation lead is part of the driver team, and transports patients to and from outpatient centers.

Responsibilities :

• Collaborate with the Fleet Manager in interviewing and orienting drivers pertinent policies, procedures and workflow process.
• In collaboration with the Fleet Manager, monitor driver time off requests to ensure proper fleet staff.
• Ensure all drivers meet and maintain required competencies per PHCS policy, Logisticare contract and state law.
• Ensure drivers maintain all documentation, including daily transportation logs to ensure timely billing to Medicaid.
• Ensure all drivers maintain standards of confidentiality and staff to patient relations.
• Support customer service and performance improvement goals of the department collaborate with other caregivers / staff, within and outside the department, to develop means of enhancing patient care and customer service.
• Working with drivers, oversee proper care and use of all equipment including but not limited to vehicles and associated electronic and safety devices.
• Foster a culture of safety and superior customer service among transportation staff through proper supervision, leadership and mentoring.
• Notify therapist when patients are not transported.
• Collaborate with Admissions Liaison and Central Dispatch to accommodate ad hoc transportation requests.
• Assign drivers to vans.
• Maintain and coordinate documentation from gas vendor to ensure accuracy and timely payment.
• Review and forward all invoices and check requests to the Transportation Fleet Manager.
• Maintain documentation on vehicle maintenance and repairs.
• Ensure all vehicles maintain current registration and insurance.
• Maintain electronic devices to ensure each van is capable of route management via smartphone.
• Provide timely transportation to patients enrolled in the outpatient programs.
• Operate the vehicle safely and adhere to all applicable transportation laws.
• Assist patient into and out of the vehicle, as necessary.
• In coordination with the local Site Director oversee Environment of Care demands.
• Provide assistance with general office functions.
• Participate in unit compliance as related to established standards.

Credentials : Driver's License (Required) Possess a valid driver's license in good standing in employee's state of residence and a record in good standing with the State of New Jersey Motor Vehicle Commission and no combination of three moving violations and / or at fault crashes during the previous thirty-six months. Class C CDL with Passenger endorsement or obtained within 120 days of hire required.

Education or Equivalent Experience :

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Salary Range : $18.11 - $28.86 / Hourly As part of their job offer, successful candidates are provided a specific rate, taking into consideration various factors including experience and education.

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.