Community Liaison – Marketing & Business Development (Medical Group) Houston / Anahuac, TX
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Overview
HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.
Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision – Every patient deserves access to quality healthcare.
Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Great Place to Work Certified
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
More details about the benefits we offer can be found at https : / / careers.harmonycares.com / benefits.
Responsibilities
The Community Liaison, Medical Group is responsible for inbound / outbound communication and business development for HarmonyCares Medical Group (House calls). The role acts as the local market B2B, B2C, and D2C representative educating community partners and potential patients about the company, our mission and service offerings. The Community Liaison Medical Group will help facilitate patient transitions of care from area facilities and referral partners to HarmonyCares and will explain the benefits of enrollment to eligible patients and caregivers.
Market analysis, along with competitive landscape, to differentiate HarmonyCares services to external referral partnersEducate the community on our mission to provide high-quality personalized healthcare in the homeMeet and exceed agreed-upon in-person and virtual meeting goals with key decision makersUnderstand eligibility and enrollment processes for HarmonyCares Medical GroupProvide education on and facilitate, as requested, benefit enrollment and processesTrack performance in CRM demonstrating plan adherence to budgeted targets for a given regionSchedule face-to-face or phone discussions with patients and their caregivers to discuss patient eligibility for all programsInform patients about CMS programs and collect forms if they opt to voluntarily alignAnswer inbound calls from patients, families, and facility staff regarding the Company's units in the marketTriage patient concerns related to care needs, scheduling and billing to the appropriate departmentOversee and document outreach calls and meetings with external sourcesAdhere to all company policies, procedures, and applicable laws related to marketing, interacting with referral sources and patientsComply with HIPAA privacy and security guidelinesMaintain consistent communication with sales leader and local Business Unit leadershipPerform other duties as assignedQualifications
Required Knowledge, Skills and Experience
Bachelor's Degree or four years of B2B sales experienceThree years of health care related industry sales / marketing experienceExcellent organization, problem solving and the ability to represent company service capabilities to referral sourcesKnowledge of sales techniques and territory managementExcellent interpersonal communication, presentation and customer service skillsProficiency with Microsoft Office, Word, Excel, OutlookAbility to travel within assigned territory and attend sales meetings as requiredExcellent written and verbal communication skillsAbility to work independently and complete multiple tasksStrong organizational skillsPreferred Knowledge, Skills And Experience
Self-motivated and driven individual who does not require significant oversight to perform at a high level after initial orientation and trainingPay Transparency
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
Notice
HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
OtherIndustries
Home Health Care ServicesReferrals increase your chances of interviewing at HarmonyCares by 2x
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