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Community Liaison - Marketing & Business Development (Medical Group) Houston/Anahuac, TX
Community Liaison - Marketing & Business Development (Medical Group) Houston/Anahuac, TXHarmonyCares • Anahuac, TX, US
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Community Liaison - Marketing & Business Development (Medical Group) Houston / Anahuac, TX

Community Liaison - Marketing & Business Development (Medical Group) Houston / Anahuac, TX

HarmonyCares • Anahuac, TX, US
14 hours ago
Job type
  • Full-time
Job description

Community Liaison – Marketing & Business Development (Medical Group) Houston / Anahuac, TX

Join to apply for the Community Liaison – Marketing & Business Development (Medical Group) Houston / Anahuac, TX role at HarmonyCares

Overview

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision – Every patient deserves access to quality healthcare.

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Great Place to Work Certified
  • Established in 11 states
  • Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

More details about the benefits we offer can be found at https : / / careers.harmonycares.com / benefits.

Responsibilities

The Community Liaison, Medical Group is responsible for inbound / outbound communication and business development for HarmonyCares Medical Group (House calls). The role acts as the local market B2B, B2C, and D2C representative educating community partners and potential patients about the company, our mission and service offerings. The Community Liaison Medical Group will help facilitate patient transitions of care from area facilities and referral partners to HarmonyCares and will explain the benefits of enrollment to eligible patients and caregivers.

  • Market analysis, along with competitive landscape, to differentiate HarmonyCares services to external referral partners
  • Educate the community on our mission to provide high-quality personalized healthcare in the home
  • Meet and exceed agreed-upon in-person and virtual meeting goals with key decision makers
  • Understand eligibility and enrollment processes for HarmonyCares Medical Group
  • Provide education on and facilitate, as requested, benefit enrollment and processes
  • Track performance in CRM demonstrating plan adherence to budgeted targets for a given region
  • Schedule face-to-face or phone discussions with patients and their caregivers to discuss patient eligibility for all programs
  • Inform patients about CMS programs and collect forms if they opt to voluntarily align
  • Answer inbound calls from patients, families, and facility staff regarding the Company's units in the market
  • Triage patient concerns related to care needs, scheduling and billing to the appropriate department
  • Oversee and document outreach calls and meetings with external sources
  • Adhere to all company policies, procedures, and applicable laws related to marketing, interacting with referral sources and patients
  • Comply with HIPAA privacy and security guidelines
  • Maintain consistent communication with sales leader and local Business Unit leadership
  • Perform other duties as assigned
  • Qualifications

    Required Knowledge, Skills and Experience

  • Bachelor's Degree or four years of B2B sales experience
  • Three years of health care related industry sales / marketing experience
  • Excellent organization, problem solving and the ability to represent company service capabilities to referral sources
  • Knowledge of sales techniques and territory management
  • Excellent interpersonal communication, presentation and customer service skills
  • Proficiency with Microsoft Office, Word, Excel, Outlook
  • Ability to travel within assigned territory and attend sales meetings as required
  • Excellent written and verbal communication skills
  • Ability to work independently and complete multiple tasks
  • Strong organizational skills
  • Preferred Knowledge, Skills And Experience

  • Self-motivated and driven individual who does not require significant oversight to perform at a high level after initial orientation and training
  • Pay Transparency

    Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.

    Notice

    HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Other
  • Industries

  • Home Health Care Services
  • Referrals increase your chances of interviewing at HarmonyCares by 2x

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    Community Liaison • Anahuac, TX, US

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