Investor Services Associate

Job Description

The Investor Services department is responsible for the accurate processing and maintenance of investor registers and documentation for the funds we administer. Associates are responsible for ensuring that existing and prospective investors meet eligibility, compliance and anti-money laundering ("AML") guidelines when processing investor-related transactions, including subscriptions, redemptions, transfers and re-registrations, as well as the generation and distribution of confirmations. Associates are also responsible for reconciling trade information against clients' expected transactions and monies received from investors. Additional responsibilities include written and oral correspondence with the fund and investors regarding AML documentation and transactions. The Investor Services department works closely with the legal / compliance team as needed. Associates are also a resource for client and investor inquiries regarding their transactions and documentation outside of the trade processing cycle. Associates are expected to have a basic understanding of the overall direction of USBFS' Alternative Investment ("AI") business, core services of AI, and ancillary products and services provided to the AI client base. Associates are also responsible for monthly investor services data in SOC 1 checklists for applicable funds.

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the posted office location(s) for the remaining days.

General Investor Services :

• Ensuring all investor queries and requests are received from authorized individuals
• Responding to investor / client queries promptly
• Requests for investors statements
• Request / updates for transaction activities,
• Fund related performance requests
• Facilitating the completion of investor audit requests

Capital Activity :

Reporting :

Cash :

Additional responsibilities include :

Basic Qualifications :

Preferred Skills / Experience :

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.