IT Field Service Technician - Wilmington, North Carolina, USA

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organisation's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

• Computer OS / Peripherals troubleshooting
• Handling Different PC Operating Systems (Windows 7 / 8 and 10)
• Performing Hardware Software Installation (understanding of deployment tools like SCCM)
• Basic knowledge of SOE and group policies
• Printer support
• Good knowledge of MS Office tools installation & troubleshooting
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Who You Are

Personal Attributes :

In-depth knowledge of :

Basic knowledge of :

IT Qualifications

At least one of the following :

Experience in a similar role

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.us@axiomtechnologies.com.

Job Features

Job Category

Technical

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Candidate Name

Contact Number

J-18808-Ljbffr