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Administrative Assistant
Administrative AssistantBerman Physical Therapy • Naples, FL, US
Administrative Assistant

Administrative Assistant

Berman Physical Therapy • Naples, FL, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

About Us :

  • Do you enjoy connecting with people?
  • Are you the kind of person who loves making someone’s day?
  • Would you thrive in a positive, growth-focused environment where your work truly matters?
  • If you said yes , you might be the perfect fit for our team!
  • We’re Berman Physical Therapy , a rapidly growing clinic in Naples, FL that specializes in helping people move better so they can avoid surgery and pain pills!
  • Our unique culture is built on passion, positivity, and purpose, and our team is the reason our patients keep coming back and telling their friends.
  • Check us out at www.bermanpt.com to learn more.

About This Role :

  • We’re looking for an enthusiastic, people-loving Administrative Assistant to help us create a world-class client experience from the very first phone call to the final follow-up.

    • Your mission is simple but powerful :

  • help clients feel seen, supported, and excited to come back.
  • You’ll be the first impression for many clients and play a key role in keeping our schedule full, our clients happy, and our reputation growing.

    • You’re a great fit if :

  • You’re energized by talking to people and making genuine connections You can confidently handle conversations around pricing and scheduling You’re organized, proactive, and detail-oriented You want to be part of a fun, mission-driven team that truly changes lives Core Responsibilities : ✅ Create an exceptional front desk experience that feels more like a boutique concierge service than a traditional medical office ✅ Handle inbound calls, schedule appointments, and follow up with leads ✅ Communicate value clearly, overcome objections, and build rapport with new and returning clients ✅ Keep the schedule optimized for efficiency and client satisfaction ✅ Maintain clean records : check-ins, payments, reconciliations, voicemails, and emails ✅ Encourage reviews, testimonials, and word-of-mouth referrals through relationship-building ✅ Support marketing and client retention efforts with thoughtful touches and follow-through ✅ Anticipate client needs and exceed expectations whenever possible What We Value : 💙 Connect Emotionally – Build real relationships, not robotic transactions 🌟 Create a WOW Experience – Go above and beyond for clients at every opportunity 🏠 Create a Family Environment – Make every person feel welcome, supported, and part of our community Compensation & Perks : 💰 $20–$25 / hour based on experience 🌴 10 days paid vacation in your first year 🎄 Optional paid week off between Christmas & New Year’s 📈 Growth opportunities within the company 🤝 A positive, family-like team culture that you’ll actually enjoy being part of Ready to Apply?
  • We’re looking for someone who wants more than just a job—you want to be part of something meaningful.

    • Click Apply Now and tell us why you’d be a great fit.

  • We can’t wait to meet you!
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    Administrative Assistant • Naples, FL, US

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