Talent.com
Bilingual Leasing Specialist
Bilingual Leasing SpecialistAvanath • Cary, NC, US
Bilingual Leasing Specialist

Bilingual Leasing Specialist

Avanath • Cary, NC, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Role : The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community.

The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.

  • An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities.
  • An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership.
  • An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.

Qualifications

  • Passion for providing exceptional customer service.
  • 2+ years of sales and / or customer relations experience
  • Low-income housing & Tax Credit experience is highly desired.
  • Bilingual (English & Spanish) highly desired.
  • Thrives in a fast-paced environment.
  • Flexible schedule that may include evenings and weekends.
  • Solid computer knowledge, Windows (Word, Excel), internet, and e-mail
  • Working knowledge of Yardi Voyager Property Management software
  • Key Accountabilities

  • Customer Service & Sales
  • At all times, regardless, provides A+ customer service.
  • Greet and qualify all prospects.
  • Record all telephone and in-person visits on guest cards.
  • Inspect models and available "market-ready", communicate related service needs to the Community Manager.
  • Demonstrate community and apartment / model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.
  • Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.
  • Update availability report, process applications for approvals.
  • Ensure the apartment is ready for the resident to move in on the agreed date.
  • Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect's needs.
  • Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.
  • Assist in monitoring renewals. Distribute and follow up on renewal notices.
  • Administrative
  • Accept rental payments.
  • Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.
  • Maintain current resident files.
  • Distribute all company or community-issued notices.
  • Maintain accurate monthly commission records on leases and renewals for bonus purposes.
  • Assist the management team with other various tasks as required.
  • Consistently implement policies of the community.
  • Resident Retention
  • Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.
  • Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily.
  • Maintain open communication with the Community Manager and Maintenance Supervisor.
  • Contribute to the cleanliness and curb appeal of the community on a continuing basis.
  • Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager.
  • Adherence to Property Management Rules, Regulations, and Guidelines
  • Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.
  • Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable.
  • Physical Demands & Working Conditions

  • The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols.
  • Frequent sitting and walking
  • Repetitive use of the computer, keyboard, mouse, and phone
  • Reading, comprehending, writing, performing calculations, and communicating verbally.
  • May work in an elevated site, may walk on uneven ground.
  • Occasional squatting, bending neck / waist, twisting neck / waist, pushing, and pulling.
  • How Avanath Supports You

    We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.

    We offer :

  • Culture Built on Purpose and Core Values - A Commitment to Integrity , A Spirit of Caring , and A Focus on Continuous Improvement .
  • Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
  • Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
  • Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching
  • Diversity & Inclusion

    Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

    Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements.

    We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

    Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces :

  • Respectful communication and cooperation between all employees.
  • Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
  • Work / life balance through flexible work schedules to accommodate employees' varying needs.
  • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
  • #SE

    Compensation Range

    Compensation Range

    $19—$20 USD

    Create a job alert for this search

    Leasing Specialist • Cary, NC, US

    Related jobs
    NMLS Licensed Licensing Specialist

    NMLS Licensed Licensing Specialist

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Licensing Specialist.Key Responsibilities Assist new hires with onboarding and licensing updates Update support and ticketing systems with requests Manage social medi...Show more
    Last updated: 1 day ago • Promoted
    Commercial Bank Leasing Specialist - Raleigh, NC

    Commercial Bank Leasing Specialist - Raleigh, NC

    First National Bank of Pennsylvania • Raleigh, NC, United States
    Full-time
    Make a difference - for us and for your future.Commercial Bank Leasing Specialist.Equipment Finance Commercial Segment Sales Manager. This position is primarily responsible for developing business f...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Subrogation Specialist

    Bilingual Subrogation Specialist

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Bilingual UM Subrogation Specialist.Key Responsibilities : Collect outstanding balances and provide necessary documentation Negotiate claims' resolution with insurance ...Show more
    Last updated: 30+ days ago • Promoted
    Revenue Contractor

    Revenue Contractor

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Revenue Contractor responsible for revenue management and financial reporting.Key Responsibilities Analyze and report revenue transactions including proprietary product...Show more
    Last updated: 9 hours ago • Promoted • New!
    Oregon Licensed Revenue Cycle Specialist

    Oregon Licensed Revenue Cycle Specialist

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Revenue Cycle Specialist Follow-up 1 (Patient Account Representative 1).Key Responsibilities Process and document transactions on insurance accounts, ensuring correct s...Show more
    Last updated: 4 days ago • Promoted
    Site Contracts Specialist II

    Site Contracts Specialist II

    Syneos Health / inVentiv Health Commercial LLC • Morrisville, NC, United States
    Full-time
    Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into ...Show more
    Last updated: 30+ days ago • Promoted
    Sales Account Executive - Remote

    Sales Account Executive - Remote

    Riverside Payments • Wake Forest, North Carolina, US
    Remote
    Full-time
    Job Summary Riverside Payments is one of the largest and fastest growing merchant services companies in the nation.We give businesses the ability to accept debit and credit cards as a form of payme...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Fulfillment Associate

    Bilingual Fulfillment Associate

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Bilingual Fulfillment Associate.Key Responsibilities Complete internal orders for fulfillment through various vendor sites Handle inbound and outbound phone calls for ...Show more
    Last updated: 4 days ago • Promoted
    Bilingual Apartment Leasing Agent

    Bilingual Apartment Leasing Agent

    InterSolutions • Durham, NC, US
    Full-time
    Bilingual Apartment Leasing Consultant.Join Our Team as a Bilingual Apartment Leasing Consultant! Are you a people person who thrives in a fast-paced, customer-focused environment? Do you speak bot...Show more
    Last updated: 19 days ago • Promoted
    Property Underwriting Specialist

    Property Underwriting Specialist

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for an Underwriting Specialist, Middle Market Solutions, Property.Key Responsibilities Establish relationships with key trading partners and drive submission activity across ...Show more
    Last updated: 4 days ago • Promoted
    Agency Contracting Specialist

    Agency Contracting Specialist

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for an Agency Contracting Specialist to guide new agencies through the contracting process.Key Responsibilities Create a seamless onboarding experience for new customers Lea...Show more
    Last updated: 1 day ago • Promoted
    Desk Homeowners Claim Representative II

    Desk Homeowners Claim Representative II

    The Auto Club Group • Apex, NC, United States
    Full-time
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Work under normal supervision with an intermediate-level approval authority to handle moder...Show more
    Last updated: 4 days ago • Promoted
    Bilingual Consumer Collections Specialist

    Bilingual Consumer Collections Specialist

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Bilingual Consumer Collections Specialist.Key Responsibilities Manage consumer accounts and perform collections activities Ensure compliance with the Fair Debt Collect...Show more
    Last updated: 30+ days ago • Promoted
    Provider Licensing Specialist

    Provider Licensing Specialist

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Specialist in Provider Licensing & Credentialing.Key Responsibilities Oversee the full lifecycle of licensing processes, including new license applications and renewals...Show more
    Last updated: 4 days ago • Promoted
    Driver

    Driver

    Uber • Newton Grove, NC, US
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more
    Last updated: 5 days ago • Promoted
    Real Estate Licensed Advisor

    Real Estate Licensed Advisor

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Dedicated Advisor to develop strong relationships with vacation rental owners and contribute to their success. Key Responsibilities Grow and maintain strategic relations...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Enrollment Specialist

    Bilingual Enrollment Specialist

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Bilingual Outbound Enrollment Specialist.Key Responsibilities Make high volume outbound calls to enroll patients and provide information about services Achieve member ...Show more
    Last updated: 1 day ago • Promoted
    Florida Licensed Intake Specialist

    Florida Licensed Intake Specialist

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Remote Intake Specialist.Key Responsibilities Manage incoming referrals and ensure all required documents and orders are complete Process new patient intakes and condu...Show more
    Last updated: 30+ days ago • Promoted