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FRONT END LEAD
FRONT END LEADUnited Supermarkets, LLC • Pampa, TX, US
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FRONT END LEAD

FRONT END LEAD

United Supermarkets, LLC • Pampa, TX, US
9 days ago
Job type
  • Part-time
Job description

Overview

The Front End Lead is first and foremost responsible for guest relations and satisfaction. He / She is responsible for helping to ensure the front end is operating at maximum efficiency. He / she is responsible for assisting the Service Manager and Assistant Service Manager in achieving front-end productivity goals while helping to maintain superior guest service and satisfaction.

Key Responsibilities

  • When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
  • Assist in managing all Service Counter functions
  • Responsible for supervising and ensuring proper checking and bagging techniques are being used
  • Make sure all guests are being taken care of when they enter and when they leave the premises
  • Help with the Service Counter : Western Union, Utility Payments, Money Orders, Select A Seat, etc.
  • During peak business times, the front end lead will be responsible for ensuring that guests are being taken care of in a quick manner by being on the front end and filling in where needed
  • Help manage front end flowchart to ensure team members are sent on breaks at the appropriate time and ensure they are sent home on time
  • Make sure that front end team members keep busy at all times
  • Assist in cleanliness and appearance of the entire front-end, including check stands, floors, exterior front of store, parking lot, etc.
  • Assist with overall guest and team member safety
  • Performs other duties as requested or required by management

Key Requirements

  • High School diploma preferred
  • Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
  • Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours)
  • Ability to function as a team member and get along with others
  • Seniority level

  • Entry level
  • Employment type

  • Part-time
  • Job function

  • Sales and Business Development
  • Industries

  • Retail
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    Front End Lead • Pampa, TX, US