Office Support Associate

Office Support Associate

Department of Natural Resources and Environmental Sciences

College of Agricultural, Consumer, and Environmental Sciences

University of Illinois at Urbana-Champaign

The Department of Natural Resources and Environmental Sciences (NRES) brings biological, physical, and social scientists together to identify, teach, and publicize solutions for the sustainability of urban, managed, and natural ecosystems from the local to global scale. NRES is seeking qualified applicants for a full-time position as Office Support Associate as part of our team.

Job Summary

The purpose of this position is to provide clerical and administrative support to the Department of Natural Resources and Environmental Sciences. Under the direction of the Administrative Aide, the incumbent will support the department head, departmental managers, faculty, staff, and students to facilitate the day-to-day operational and administrative needs of the department.

Duties & Responsibilities

General Administrative Duties (40%) :

• Greet visitors to NRES main office, answer NRES main office telephone line, and relay calls and messages to appropriate staff members; initiate calls to obtain specific information requested by others
• Monitor NRES main office email account, forwarding messages or replying as warranted
• Manage mail distribution process for the department, including distributing incoming mail, preparing outgoing USPS and UPS packages, and updating NRES mailboxes as needed
• Monitor on-hand office, teaching, event, and technology supplies and order as needed
• Maintain office equipment and submit requests for maintenance or repair as needed
• Copy and assemble exams and assignments for course instructors as requested
• Assist NRES managers with file maintenance in line with current needs and relevant records retention schedules
• Assist with preparation and dissemination of departmental communications

Purchasing / Travel (35%) :

Event Coordination (15%) :

Facilities and Equipment Management (10%) :

Minimum Qualifications

1. High school diploma or equivalent. 2. Any one or combination totaling eighteen (18) months from the categories below : A. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent : 30 semester hours equals one (1) year (12 months) Associate's degree (60 semester hours) equals eighteen months (18 months) B. Work experience performing office / clerical activities, including the use of computer systems.

Preferred Qualifications

Experience with University systems ASTRA, iBuy, iTravel, Emburse Enterprise or with similar systems.

Knowledge, Skills and Abilities

Good written and oral communication skills. Ability to provide good customer service and the ability to interact well with both the campus community and the general public in person, on the phone, and via email. Ability to work well individually and in collaboration with others. Excellent detail skills with the ability to effectively schedule / plan and prioritize multiple tasks. Flexibility to adjust schedule and prioritize tasks due to frequent interruptions. Knowledge of computer software such as Zoom, web browsers, and Microsoft Word, Excel, Outlook, and Teams. Ability to adhere to all University, College, and Department policies, procedures, and guidelines consistently and competently.

Appointment Information

This is a 100% full-time Civil Service Office Support Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the closing date. This is a bargained position and as such, the salary is driven by the collective bargaining agreement. The wage for this position is $39,306.60.

Sponsorship for work authorization is not available for this position.

Application Procedures & Deadline Information

Applications must be received by 6 : 00 pm (Central Time) on Wednesday, November 5, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https : / / jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Lisa Kelly at kellywil@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and / or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment / misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and / or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.