Customer Service 1BANCROFT CONSTRUCTION SERVICES, LLC • San Diego, CA, US
No longer accepting applications
Customer Service 1
BANCROFT CONSTRUCTION SERVICES, LLC • San Diego, CA, US
30+ days ago
Job type
- Full-time
Job descriptionKey Responsibilities : Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Identify and assess customers’ needs to achieve satisfaction. Provide accurate information about our products and services. Resolve customer complaints by determining the cause of the problem and offering the best solution. Follow communication procedures, guidelines, and policies. Keep records of customer interactions and transactions. Collaborate with team members to improve customer service processes. Maintain a positive and empathetic attitude towards customers at all times. Qualifications : Previous experience in a customer service role is preferred but not required. Excellent communication and interpersonal skills. Ability to multi-task, prioritize, and manage time effectively. Strong problem-solving skills and attention to detail. Proficiency in Microsoft Office and CRM systems is a plus. High school diploma or equivalent required; some college coursework is preferred. What We Offer : Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and inclusive work environment. Comprehensive training and ongoing support. Employee recognition programs and team-building activities.
Job Description
Job Description
- Job Title : Customer Service Representative
- Job Description :
We are seeking a dedicated and friendly Customer Service Representative to join our team and provide exceptional support to our customers. As a Customer Service Representative, you will be the first point of contact for customers, addressing their queries and ensuring they have a positive experience with our company.
Join our team and become an integral part of our commitment to providing outstanding customer experiences!
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Customer Service • San Diego, CA, US
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