Patient Scheduling Coordinator

Job Description

Job Description

Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility that prides itself in a welcoming and compassionate approach to substance use and mental health treatment. We believe our clients can achieve recovery and be valued community members through positive engagement and meaningful participation in treatment.

Our Goal :

Our comprehensive approach to addictions treatment provides a continuum of care that begins with asking for help and continues through to ongoing peer support. In addition to our state-of-the-art treatment facilities and peer support centers across Central Ohio, we work to remove barriers and promote access to care through our integrative approach and evidence-based clinical treatment.

Join our exciting and fast-growing company in which you will have an impact on improving people's lives! Lighthouse Behavioral Health Solutions (LBHS) is looking for quality candidates who are pursuing professional growth in a supportive environment and can thrive in a collaborative team-focused culture.

• 9 Paid Holidays
• Paid Time Off
• Sick Time Off
• Paid continuing education opportunities
• Paid parental leave
• Medical / Dental / Vision
• 401(k)
• Life Insurance
• STAR / HRSA / Ohio student loan forgiveness programs (for applicable roles and locations)

Position : Patient Scheduling Coordinator

Reports to : Director of Admissions

Position Overview : As the Patient Scheduling Coordinator, you will serve as the central point of connection for individuals, families, and referral sources seeking behavioral health and recovery services. You will oversee incoming and outgoing communications within the call center, ensuring callers receive accurate information, timely support, and compassionate experience. This role plays a vital part in connecting people to care by coordinating communication flow, verifying insurance, scheduling assessments, and supporting the intake and admissions process.

Key Responsibilities

Required Qualifications

Preferred Qualifications

Key Competencies

Work Environment & Schedule

Location : 4214 E Main St Whitehall, OH 43213

Schedule : Monday – Friday 8am – 4pm

Lighthouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, disability status, genetics, gender identity and / or expression, protected veteran status, or any other characteristic protected by federal, state, or local law.

LBHS adheres to Title VII of the Civil Rights Act as amended, Ohio Civil Rights Act, and all applicable rules and regulations. LBHS is an equal opportunity employer.