Digital Banking Fraud Analyst (in-office) - UT, CA, AZ, and NV

Zions Bancorporation is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.

ETO is committed to helping our employees grow, develop, and advance in their career. Our Workforce of the Future, DEI and UpSkilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.

Together we are building a culture that values diversity, celebrates growth and creates a space of belonging for all our team members. Our people are what set us apart and make us great.

Zions Bancorporation is currently accepting applications for a Digital Banking Fraud Analyst . This position is in-office in Midvale, UT; Phoenix, AZ; Las Vegas, NV, or San Diego, CA. The schedule will be Monday-Friday 9 : 00 am-6 : 00 pm MDT.

The ideal candidate for this position will have the skills and experience necessary to :

• Monitor and review the fraud risk, unique or highly complex exceptions generated from various fraud prevention systems, filters, and exception files.
• Identify, prevent, and mitigate digital banking, mobile, electronic, and / or ACH banking fraud losses.
• Conduct research and analysis, prepare management report, and make recommendations to senior officers.
• Work through high volumes of potential alerts to confirm limited actual fraud events.
• Research digital banking access logs to identify unauthorized access and / or transactions.
• Assist digital banking customers with malware infected computers or other access devices.
• Handle inbound and outbound fraud and malware related calls with customers and other financial institutions.
• Perform other duties as assigned.

The position also supports the implementation and daily operations of Zelle. Ensures smooth workflows, monitors transactions, and maintains compliance with network rules and regulations.

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Qualifications :

Benefits :

Pay range (depending on experience) : $21.00-$26.00