RN, Director of Critical Care Transitions & Education

The Director of Critical Care Transitions & Education (CCLE) is a dual-impact leader who serves as both a hospital-facing clinical liaison and an internal educator focused on Critical Care Transitions (CCT). This role ensures every referral-to-admission process meets the highest safety and quality standards, while equipping nurses across the organization with the skills and confidence to deliver exceptional care at home

This RN leader is the respected pediatric critical care expert within hospital systems—guiding families and medical teams through safe discharges and continuity of care. Internally, the Director oversees all CCT training, equipment education, and clinical readiness, coaching clinical leaders and field nurses to excel in critical care delivery.

With equal parts empathy and resolve, this leader protects patients, families, and the Family First brand by ensuring transitions occur only when safe and appropriate—even when that means saying no.

KEY RESPONSIBILITIES

Hospital Liaison & Critical Care Transitions (~50%)

• Serve as the primary clinical contact for NICU / PICU teams, case managers, and discharge planners.
• Guide referral-to-admission processes, ensuring patient readiness and compliance with Family First standards.
• Build and maintain strong hospital relationships through expertise, reliability, and professionalism.
• Act as the escalation point for transitions at risk, resolving issues and preventing breakdowns.
• Represent Family First at hospital meetings, caregiver presentations, and community events.

Clinical Education, Training & Quality (~50%)

Leadership & Collaboration

Who Thrives in This Role

ROLE QUALIFICATIONS

EDUCATION & EXPERIENCE

PREFERRED

WORKING CONDITIONS / EQUIPMENT USE

Travel

Approximately 75% of travel is required . Typically, WFH on Mondays; travel Tuesday–Friday for field, hospital, or training activities.