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Analyst, Website Analytics (Tagging & Implementation)
Analyst, Website Analytics (Tagging & Implementation)Universal Orlando Resort • Orlando, FL, US
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Analyst, Website Analytics (Tagging & Implementation)

Analyst, Website Analytics (Tagging & Implementation)

Universal Orlando Resort • Orlando, FL, US
21 days ago
Job type
  • Full-time
Job description

Pay Competitive

Location Orlando / Florida

Employment type Full-Time

Job Description

  • Req# : 594529

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You'll learn more about this during the application process.

JOB SUMMARY : The Web & App Analyst, Tagging and Implementation will work with cross functional teams to obtain KPIs and create web and app tagging requirements. The person filling this role will be tasked with establishing and maintaining clear documentation for app and web tracking standards including variable and report suite settings, process documentation. Will work with Adobe Analytics, Adobe Launch and will have expert knowledge of the tools.

MAJOR RESPONSIBILITIES :

  • Validation and Alert Reports
  • Analyze implementation health and legacy compatibility utilizing the SDR as reference, crosschecking and data pull results - report findings to the Manager of Digital Analytics Architecture and other stakeholders.

  • Identify needed capabilities and gaps, keep up with latest market trends, proactively detect anomalies in reporting, making recommendations where appropriate to improve the current implementation.
  • QA / Testing Web and App tracking
  • Proactively create testing and tagging use cases to test against. Create test cases by translating technical requirements into gap fulfillment of business KPIs.

  • Perform system, integration, regression, and performance testing utilizing test management tools and adhering to test methodology.
  • Practice Quality Assurance by adhering to life cycle methodology, supporting policy, ensuring project and gate requirements are delivered, and implementing best practices.
  • Tagging Requirements
  • Deliver clear and concise set of technical requirements to the analytics developers.

  • Follow best practices for Adobe Experience Cloud and Google 360 Solution integration.
  • Integration and optimization best practices within the Analytics and Targeting Team and across the marketing organization.
  • Support Implementation Strategy to identify and establish integrated communication on KPIs, lifecycle reporting.
  • Processes and Documentation
  • Create a solid and user digestible set of technical documents, through process documentation, identify possibilities for improvement.

  • Tag Manager Setup
  • Occasionally assist the technical team with smaller scope tag management implementations.

  • Implement 3rd party pixels and flood light tags as per Media Team requirements.
  • Coaching and Training
  • Coach and mentor other team members.

  • Enhance overall team knowledge of the tools and analytical mindset through hands on session and continued knowledge sharing.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.
  • SCOPE : The Web Analyst, Tagging and Implementation possesses the skillset of a Web Analyst with added coding or technical component and very strong data quality background. Responsible for providing business compliant business requirements for the tagging of web and mobile apps. Responsible for testing and verifying tagging implementation, focus on data quality for tagging.

    EDUCATION :

  • Bachelor's degree required Marketing, Computer Science, Communications
  • EXPERIENCE :

  • 3+ years in a web analytics position; ecommerce experience a plus
  • 1+ years hands-on experience and technical proficiency with mobile app analytics tools
  • 1+ years working with console and analytics debugging tools
  • 1+ years of experience with A / B Testing
  • 1+ years of experience with CDP
  • CERTIFICATIONS, LICENSES, REGISTRATIONS :

  • Adobe Training or Certification preferred.
  • ADDITIONAL INFORMATION :

  • Expertise in Web analytics tools (Adobe Analytics, Google Analytics 360) is required
  • Experience in Adobe Launch, Google TM, Adobe Target is required
  • Clear knowledge of DDL, Data elements, Tagging & tracking, Adobe SDK is essential
  • Advanced MS Excel skills required. Advanced database or business intelligence experience a plus
  • Expertise leveraging Adobe Launch to implement Media Pixels
  • Analytics tag debugging expertise
  • Familiarity with Agile methodology, Workfront, Jira and Confluence
  • Ability to clearly and effectively communicate and present business cases to stakeholders at all levels
  • Strong organizational skills and the ability to effectively multi-task and prioritize in a fast-paced environment
  • Experience with Microsoft Office product suite
  • Familiarity with tagging and tracking methodology, requirements creation
  • Familiarity with Android and iOS mobile app development
  • Demonstrated ability to work independently in a deadline-oriented environment
  • Ability to quickly learn new technologies, applications, and processes
  • Demonstrated ability to work directly with internal departments towards issue resolution and project release
  • Experience in troubleshooting media tags, analytics implementations
  • Ability to handle multiple projects
  • Your talent, skills and experience will be rewarded with a competitive compensation package.

    Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and / or method without a valid written Statement of Work in place for this position from Universal Orlando HR / Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

    Universal Orlando Resort. Here you can.

    Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2023 Universal Studios. All rights reserved. EOE

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