Senior Case Manager, FSP West (Santa Monica)

Role : Senior Case Manager, FSP

Reports to : Program Manager

Program : 1303-FSP

Department : Health & Wellness

Location : Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404

Setting : 100% Onsite

Schedule : Monday - Friday, 8 : 00am - 4 : 30pm

Status : Full-time / Non-Exempt / Non-Management

Benefits : Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings : 1

Job Description Summary :

The Senior Case Manager is responsible for leading a collaborative effort to house the most vulnerable and chronically homeless individuals in SPAs 4 and 5. With the support of and in partnership with the FSP team, the Senior Case Manager will ensure that FSP clients have a successful process for obtaining housing and accessing other supportive services by participating in training new staff and representing the program at Agency and Community Provider Meetings.

Job Description Essential Duties and Responsibilities :

• Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment.
• Conduct screening interviews, complete housing documentation, and coordinate clients' move-in with the housing authority, property managers.
• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing.
• Encourage and promote an environment that is strength based to assist clients in meeting their individual goals.
• Identify appropriate permanent housing options for clients, such as, subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market rate housing, and other housing opportunities.
• Assist clients with surveying rental market for affordable (and possibly subsidized) housing, scheduling appointments, completing supportive and subsidized housing paperwork, and applying for public benefits.
• Advocate for clients with prospective landlords and the housing authority.
• Document all services provided to the Department of Mental Health and agency standards.
• Outreach to community, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing housing opportunities.
• Actively participate in staff meetings and trainings and provides coverage to lead meetings in the absence of Program Managers.
• Provide support in training of new FSP staff including sharing resources, assistance with linkages, rehabilitation interventions and skills with clients.
• Work in collaboration with FSP Leadership to meeting program outcome goals in weekly team meetings.
• Serves as a liaison between the team / agency and external community partners.
• Participate in external and internal agency trainings relevant to serving target population and present on training materials in team meetings.

Job Description Qualifications :

Job Description Preferred Qualifications :

Job Description Work Environment :

EXPECTED BEHAVIORS OF ALL STAFF

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks