Job Summary
The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed and may function as a patient care observer to monitor for patient safety in situations where 1 : 1 observation is required. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.
Qualifications
Qualifications, PCA, Certified (Salary Grade C25)
- High school diploma or equivalent required
- Current American Heart Association Basic Life Support (BLS) certification required
- Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
- Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required.
- Six (6) months to one (1) year nursing assistant experience required
- One (1) to three (3) years secretarial experience preferred
- Health care experience preferred
- Ability to multi-task and handle stress crisis situations effectively required
- Demonstrated knowledge of medical terminology required
- Demonstrated typing skills and computer experience required
- Demonstrated interpersonal, organizational, and oral and written communication skills required
Qualifications, PCA, Non-Certified (Salary Grade C24)
Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department requiredHigh school diploma or equivalent requiredCurrent American Heart Association BLS certification requiredAbility to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training requiredHealth care experience preferredAbility to multi-task and handle stress crisis situations effectively requiredDemonstrated typing skills and computer experience requiredDemonstrated interpersonal, organizational, and oral and written communication skills requiredAbility to communicate effectively and follow written and / or oral instructions requiredDemonstrated teamwork and collaboration skills and a professional demeanor requiredPhysical Requirements
Standing Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Frequently (34-66%) 35lbs+ (w / assisted device)Carrying Frequently (34-66%) 20lbs - 35lbsPushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Rarely (Less than 2%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Rarely (Less than 2%)Reaching Frequently (34-66%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.