Talent.com
Lead Store Associate

Lead Store Associate

CuraleafCape Coral, FL, US
9 hours ago
Job type
  • Full-time
Job description

Lead Store Associate

At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brandsincluding Curaleaf, Select, and Grassrootsoffer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Lead Store Associate

Type of Work : Full-Time

Shift Availability : The candidate must have open availability on weekdays, evenings, weekends, and holidays.

Starting Hourly Pay Rate : $17.50 / hr

New Location : 345 SW 10th Pl, Bldg. 4, Unit 401 Cape Coral, FL 33991

About The Role

As a Lead Store Associate, you'll be at the forefront of delivering exceptional experiences to our customers while guiding and inspiring your team. As a key player in our retail operations, you'll serve as a brand ambassador, drive performance, and help shape a welcoming, compliant, and high-performing retail store environment.

What You'll Do

Customer Experience & People

  • Lead by example to create a warm, welcoming environment where every guest feels valued, and coach your team to deliver exceptional service with every interaction.
  • Empower associates to build meaningful customer relationships through personalized product recommendations and expert guidance.
  • Drive consultative selling on the floor by encouraging open-ended questions, active listening, and thoughtful product education.
  • Foster a culture of loyalty by guiding the team to enroll guests in our rewards program and capture customer insights that enhance future experiences.
  • Support your team in resolving customer concerns with empathy and professionalism, ensuring every challenge becomes an opportunity to build trust.
  • Promote a respectful, inclusive, and collaborative workplacewhere positivity and teamwork fuel great customer experiences and smooth operations at checkout.

Operational Excellence & Processes

  • Execute opening and closing duties, including daily huddles and cash reconciliation.
  • Verify customer IDs and maintain accurate POS profiles.
  • Ensure inventory integrity through precise transaction processing and order fulfillment.
  • Lead inventory counts and participate in overnight audits.
  • Maintain a clean, organized, and guest-ready store environment.
  • Uphold compliance with SOPs, safety protocols, and state regulations.
  • Sales & Performance

  • Achieve daily KPI goals through consultative selling and upselling strategies.
  • Reinforce customer purchase decisions and highlight complementary products.
  • Stay informed on promotions and product updates to deliver a seamless shopping experience.
  • Leadership & Team Development

  • Guide and support store associates in daily operations.
  • Lead by example in customer service and operational excellence.
  • Train new hires and conduct ongoing training sessions.
  • Provide real-time coaching and feedback to drive team performance.
  • Delegate tasks effectively and act as the go-to leader in the absence of store management.
  • Support conflict resolution and promote a positive workplace culture.
  • Adapt quickly in a fast-paced environment and take on additional duties as needed.
  • What You'll Bring

  • Must be 21 years of age or older.
  • High School Diploma or General Educational Development (GED) certificate.
  • A minimum of 1 year of experience in a customer-facing or sales environment.
  • A minimum of 1 year of experience using point-of-sale (POS) systems and cash handling.
  • A minimum of 6 months of leadership experience in a retail environment.
  • Minimum of 6 months of hands-on experience in retail store operations, including but not limited to executing opening and closing procedures, and reconciling cash drawers.
  • Curaleaf Team Members need a minimum of 6 months of experience as a Store Associate demonstrating consistent performance.
  • Strong leadership and team-building skills with the ability to coach and motivate others.
  • Familiarity with retail standard operating procedures (SOPs), safety protocols, and loss prevention practices.
  • High level of attention to detail, especially in cash handling and inventory management.
  • Excellent customer service and interpersonal communication skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to work independently and as part of a team in a high-volume, compliance-driven setting.
  • Availability to work a flexible schedule, including evenings, weekends, holidays, and occasional overnights.
  • Multi-tasking with the ability to quickly pivot to other tasks.
  • Comfortable using technology and learning new tools to support operations and customer interactions.
  • Strong time management and organizational skills.
  • Strong de-escalation skills and the ability to redirect upset customers to result in a positive guest experience.
  • Basic proficiency in mathematics and computer applications.
  • The ability to maintain a solution-driven mindset when dealing with upset customers.
  • Strong conflict resolution skills and the ability to handle high-stress situations.
  • Ability to support store leadership by taking initiative and a proactive approach.
  • Ability to work across all stations within the store, based on business needs.
  • Even Better If You Have

  • Previous knowledge of inventory management, systematic restocking of merchandise, fulfillment of online and in-store orders, and conducting daily inventory counts and comprehensive inventory audits to maintain stock accuracy and compliance.
  • Background in a sales role with a focus on tracking KPIs and meeting sales targets.
  • Previous experience within a regulated retail setting.
  • Physical Requirements

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is required to stand for extended periods, regularly stand, walk, talk, or hear, stoop, kneel, crouch, or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

    Work Environment

    This position has allergen warnings, including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, possess high stress tolerance, adaptability, and flexibility to work in an ever-changing environment.

    What We Offer :

  • Career Growth Opportunities
  • Competitive Pay and Benefits
  • Generous PTO and Parental Leave
  • 401(K) Retirement Plan
  • Life / Disability Insurance
  • Community Involvement
  • Referral Bonuses and Product Discounts
  • Benefits vary by state, role type, and eligibility.

    Curaleaf Holdings, Inc. (TSX : CURA) (OTCQX : CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, JAMS, Find and Zero Proof provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production.

    Our Vision : To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.

    Our Values :

    Create a job alert for this search

    Store Associate • Cape Coral, FL, US

    Related jobs
    • Promoted
    Shift Lead

    Shift Lead

    WalgreensFort Myers, FL, US
    Full-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate

    Sales Associate

    Foot LockerFort Myers, FL, US
    Full-time
    Overview : You recognize yourself when you enter one of our stores.You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, an...Show moreLast updated: 30+ days ago
    • Promoted
    Read allabout it

    Read allabout it

    StaplesPort Charlotte, FL, US
    Part-time
    Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers' needs in mind as you provide sol...Show moreLast updated: 3 days ago
    • Promoted
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office DepotVenice, FL, US
    Part-time
    Focus on the core content of the job post, removing all extra metadata, navigation, and irrelevant information.Keep the formatting beautiful and consistent.Show moreLast updated: 30+ days ago
    • Promoted
    LEAD SALES ASSOCIATE-FT in LEHIGH ACRES, FL S12871

    LEAD SALES ASSOCIATE-FT in LEHIGH ACRES, FL S12871

    Dollar GeneralLehigh Acres, FL, US
    Full-time
    Dollar General Lead Sales Associate.Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees. Whether you are looking to launch a new care...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate Manager

    Retail Associate Manager

    T-Mobile USA, Inc.Venice, FL, United States
    Full-time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...Show moreLast updated: 8 days ago
    • Promoted
    Team Lead

    Team Lead

    Tractor SupplyFort Myers, FL, US
    Full-time +1
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show moreLast updated: 30+ days ago
    • Promoted
    Store Support

    Store Support

    Charlotte StaffingPort Charlotte, FL, US
    Full-time
    Associates In Store Support Positions.Position Purpose : Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer ...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Store Associate (RT677)

    Store Associate (RT677)

    RaceTracFort Myers, FL, US
    Full-time +1
    At RaceTrac, we believe in making people's lives simpler and more enjoyable - including yours! As a Store Associate, you'll be at the heart of our guest experience, helping keep our stores clean, s...Show moreLast updated: 21 hours ago
    • Promoted
    Store Support

    Store Support

    Home Depot (Retail)Estero, FL, US
    Full-time
    Position Purpose : Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Store Associate (RT95)

    Store Associate (RT95)

    RaceTracPort Charlotte, FL, US
    Full-time +1
    At RaceTrac, we believe in making people's lives simpler and more enjoyable.As a Store Associate, you'll be at the heart of our guest experience, helping keep our stores clean, stocked, and running...Show moreLast updated: 21 hours ago
    • Promoted
    Store Associate

    Store Associate

    RaceTracVenice, FL, US
    Full-time
    As a Store Associate, you will provide prompt, efficient, and courteous guest service, follow company policies and procedures, and sell merchandise while delivering on RaceTrac's mission of making ...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R BlockCape Coral, FL, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 6 days ago
    • Promoted
    Store Associate (RT2494)

    Store Associate (RT2494)

    RaceTracNorth Fort Myers, FL, US
    Full-time +1
    At RaceTrac, we believe in making people's lives simpler and more enjoyable - including yours! As a Store Associate, you'll be at the heart of our guest experience, helping keep our stores clean, s...Show moreLast updated: 1 day ago
    • Promoted
    Store Associate (RT2535)

    Store Associate (RT2535)

    RaceTracFort Myers, FL, US
    Full-time +1
    At RaceTrac, we believe in making people's lives simpler and more enjoyable - including yours! As a Store Associate, you'll be at the heart of our guest experience, helping keep our stores clean, s...Show moreLast updated: 1 day ago
    • Promoted
    Store Associate (RT199)

    Store Associate (RT199)

    RaceTracLehigh Acres, FL, US
    Full-time +1
    At RaceTrac, we believe in making people's lives simpler and more enjoyable - including yours! As a Store Associate, you'll be at the heart of our guest experience, helping keep our stores clean, s...Show moreLast updated: 2 days ago
    • Promoted
    Shift Lead

    Shift Lead

    Florida StaffingCape Coral, FL, US
    Full-time
    Open and close the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.R...Show moreLast updated: 1 day ago
    • Promoted
    Store Associate

    Store Associate

    CVS HealthVenice, FL, US
    Full-time +1
    Job Title : Retail Store Associate.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming hea...Show moreLast updated: 30+ days ago