Associate Manager

Job Description

Job Description

Associate Manager

Salary - commensurate with experience

Primary Responsibilities

The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Operational Consistency : Following standard operating procedures to ensure consistent service delivery.
• Process Improvement : Recommending changes in service, personnel, equipment, and controls to enhance customer service.
• Employee Relations : Being available to promptly respond to employee call-outs and backfill hourly employees as needed.
• Financial Oversight : Ensure cashiers are collecting and accounting for meals served correctly in the Point of Service system.
• Compliance : Ensuring employees meet Sodexo and Marine Corps requirements for appearance, personal conduct, and professionalism.
• Performance Evaluation : Continuously evaluating all assigned work activities to provide data for management decisions, increase efficiency, and reduce costs.
• Policy Adherence : Performing all duties efficiently and in accordance with company policies to achieve overall objectives.
• Communication : Keeping the immediate supervisor informed of significant issues and suggesting corrective actions or alternatives.
• Training Supervision : Overseeing the orientation and training of food service personnel to maximize productivity.
• Ongoing Evaluation : Continually evaluating the work performance of assigned personnel for training or counseling.
• Team Interaction : Evaluating interactions between staff and patrons to promote efficient customer service.
• Company Representation : Always projecting a favorable image of Ruvilla Solutions, LLC to promote company objectives and enhance public recognition.
• Ad Hoc Duties : Performing other duties as directed.

Qualifications : Education, Experience and Certification(s)

Knowledge, Skills, and Abilities

PHYSICAL DEMANDS

WORK ENVIRONMENT

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions within the work environment.