Store Parts Professional

NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time

The Role :

A Parts Professional provides prompt and courteous service to all customers over the telephone in the store or in the dealers shop. Looks up the parts application in catalogs or POS system. Processes orders for customers with a high degree of accuracy efficiency and courtesy. Assists and advises customers on how to best meet their needs often dealing with questions and problems of a highly technical nature. Exhibits a thorough knowledge of products performance standards warranties sales programs and operating policies. Serves as a resource for advice to other store personnel

A Day in the life :

• Implements appropriate sales practices such as greeting customers demonstrating product knowledge and ability to quickly understand customers needs
• Maintains customer satisfaction by serving all customers securing right part and resolving customer issues
• Demonstrates professional attitude conduct and appearance
• Maintains POS computer abilities by learning and applying how to use catalog and system practicing asset security / loss prevention controls and understanding stores pricing methods
• Provides sales support functions by processing salespersons stock orders reporting overages / shortages / damaged merchandise and ensuring the good appearance of store and displays
• Participates in training as needed and required
• Perform all other associated tasks as assigned by management

What youll need :

And if you have this even better :

Why NAPA may just be the right place for you :

Not the right fit Let us know youre interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.

Required Experience :

Unclear Seniority

Key Skills

Business Development,Sales Experience,Marketing,Inventory Control,Customer Service,Computer Skills,Dealership Experience,GM Vehicles,Management Experience,Service Writing,Sales Management,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1