General Manager

Hospitality Manager

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality, and maintaining a positive and productive work environment. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities

• Manage all aspects of restaurant operations, including staffing, scheduling, and inventory management.
• Ensure high standards of food quality, presentation, and service.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Train and supervise staff to maintain high standards of performance and customer service.
• Monitor financial performance and manage budgets to ensure profitability.
• Handle customer complaints and resolve issues promptly to maintain customer satisfaction.

Qualifications