Quality Assurance Analyst (Rochester)

Quality Assurance Analyst

Who We Are

CHESS Health, based in Rochester, NY, is a rapidly growing healthcare technology, software, and services company focused on addressing the crisis of substance use disorder (SUD). CHESS offers a platform of solutions for the full SUD lifecycle; the solutions are ePrevention, eIntervention, and eRecovery. The eRecovery solution includes the evidence-based Connections App, given to individuals in treatment and recovery from SUD. CHESS Healths customers include health plans, state and local governments, SUD and behavioral health providers, and more.

The Position

CHESS seeks a motivated QA Analyst to create tests to identify software problems, analyze bugs and errors found during tests, document results of tests, recommend improvements in software to enhance user experience, motivate the development process for efficiency and performance, check over updates / releases, look for potential issues, and support / look into issues and potential bugs that are experienced.

Your Value Proposition

Excellent problem-solving and communication skills, a love for technical challenges, and a willingness to learn

Experience in software development and testing is required

Proficiency in computer technology

Basic understanding of SQL and JavaScript

Strong Testing abilities, a knack for identifying problems and potential causes, as well as a conceptual understanding of how things work

Detail oriented and motivated

Strong organization and writing skills

Comfortable in a dynamic, fast-moving organization, adapting to change and iterating over work

Collaborative, with the ability to work cross-functionally; you are excited about sharing knowledge and leveraging technology, and can work successfully in a matrix environment with project team members from multiple / different organizations

Experience with automated testing languages or experience with testing software like Cypress and Postman is a plus

We prefer the position to be hybrid in Rochester New York, but can be fully remote for the right applicant

Bachelors degree is required

Our Value Proposition

An exceptional work environment, with opportunities for growth, mentoring and training

Opportunities to hone your creativity and sharpen your analytical skills by devising new and innovative solutions to software challenges

Our teams ensure every customer interaction is exceptional and, as such, you will be the driving force behind our high-level customer interaction.

You will be able to work in a small but smart team where you can bring in your ideas

Competitive compensation and benefits, including a company-paid employee health plan option effective your first day of employment

CHESS Health is an Equal Opportunity Employer and prohibits discrimination of any kind during the hiring process, including but not limited to discrimination based on race, color, sex, disability, protected Veteran status, nationality, religion, age, pregnancy, sexual orientation, gender identity, genetic information, or any other non-merit-based factor. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process and to perform essential job functions. Please contact us to request accommodation.