Medical Assistant (Non-Exempt) - FT, Varies / Rotating, Days, Evenings, Holidays, Weekends (Hiring Immediately)

Position : Medical Assistant, Mercy Stoddard

Department : WalMart Clinic

Shift : Full-Time (40 HRS. Week) Varies / Rotating, Days, Evenings, Holidays, Weekends

Were a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its Top 100 Places to Work.

Overview :

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic / HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Job Description :

MA greets and rooms patients, obtains vital signs.

Applicable only in Primary Care : Complete Advanced Standard Rooming

Collect and update medical history to include medication history.

Prepare patients for examination and assist providers during exams and procedures.

Performs basic diagnostic tests (e.g., urine dipstick, glucose, EKGs), as deemed competent.

Documents care accurately and timely.

Reinforces patient education once provided by the provider or nurse.

Maintains exam room cleanliness and ensures adequate supplies are available.

Assists with scheduling diagnostic tests, specialist referrals, and follow-up appointments.

Performs front office tasks such as answering phones, patient check-in / check-out, and managing faxes and scanned documents.

Participates in quality improvement initiatives and staff meetings.

Follows all infection prevention, patient safety, and regulatory procedures / policies.

Other duties as assigned within the scope of the Medical Assistant role, based on office type (HOD or clinic), and in accordance with applicable policies and state regulations (i.e., vaccinations).

Qualifications : Education :

High school diploma or equivalent.

New hire must attend MA Clinic Academy training.

Additional minimum requirement(s) only for Hospital Outpatient Departments :

Certification(s) : BLS (Basic Life Support)

Preferred Qualifications

Education : Graduate from an accredited Medical Assistant program.

Experience : One year of experience in an outpatient or ambulatory care setting.

Additional preferred requirement(s) for non-HOD Clinics :

Certification(s) : BLS (Basic Life Support)

Skills, Knowledge, Abilities :

Strong communication and interpersonal skills.

Proficiency with EHR systems and clinical documentation.

Ability to multitask and adapt in a fast-paced clinical environment.

Knowledge of common outpatient procedures and equipment.

Commitment to patient-centered care and professional growth.

Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment :

Outpatient clinical setting with frequent patient interaction.

Requires standing, walking, lifting, and use of clinical equipment.

Potential exposure to infectious materials; PPE provided.

Physical Requirements :

Position requires individuals to push, pull, and / or lift 50 pounds on a regular basis.