Inside Account Manager - East Region

Inside Account Manager - East Region

Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material selection to supply chain and inventory solutions, we go beyond traditional logistics to provide value-added services across many industries, including automotive, healthcare, packaging, wire and cable, 3D printing and more. Our people, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity in your business, identify efficiencies, and unlock value for suppliers and customers. Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy.

The Inside Sales Account Manager will manage a sales territory of existing customers. The Inside Sales Account Manager is responsible for building a long-term, value-based relationship with accounts and will develop and manage a territory plan that provides growth consistent with strategic goals. The ideal candidate will have a proven ability to establish strong relationships via phone, and identify and close additional business opportunities. This position reports to the Manager Inside Sales.

Position Responsibilities :

• Meet and exceed territorial sales goals on a monthly and quarterly basis through developing and expanding the existing customer base.
• Establish strong relationships with current customers through inbound calls, outbound calls, and written channels.
• Focus on customer retention and overall customer satisfaction.
• Provide customer technical support and consultant services to increase our overall value to the customer.
• Introduces new material to customers and provides education on the use of applications.
• Calculates quotes and negotiates price, delivery, and terms of sale
• Collaborates with multiple internal departments to ensure exceptional customer experience
• Coordinate with Sales, Purchasing, and Operations to ensure proper inventory levels.
• Manages an assigned geographic territory with regard to 'bottom line' growth.
• Other duties as assigned.
• Responsible for business development with material processors, OEMs, specifiers, and design firms.
• Ability to travel and attendance to industry relevant trade shows to develop relationships is essential.
• Other duties as assigned.

Minimum Requirements (Education, Experience & Skills) :

Nexeo Plastics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility of newly hired employees where required.