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Coordinator Operations and Member Services Bronco Athletic Fund
Coordinator Operations and Member Services Bronco Athletic FundWestern Michigan University • Kalamazoo, MI, United States
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Coordinator Operations and Member Services Bronco Athletic Fund

Coordinator Operations and Member Services Bronco Athletic Fund

Western Michigan University • Kalamazoo, MI, United States
23 days ago
Job type
  • Full-time
Job description

Position Details

Posting Summary

College

VP University Advancement-DIV

Executive Area

VP University Advancement

Department

University Advancement

Posting Detail Information

Posting Number

S1341P

Job Type

Full Time, Regular

Pay Type

Nonexempt / Hourly

Pay Grade

Campus Location

WMU-Kalamazoo - East Campus

Salary Range

Pay is commensurate with qualifications and experience, combined with an excellent benefits package.

Number of Vacancies

General Summary

  • Supports operational functions and membership services for the University's athletic fundraising program. Assists with member engagement, service coordination, and administrative processes to enhance donor experience and program effectiveness.

Major Duties

  • Engages with athletic fundraising program members by providing responsive and courteous assistance, serving as a reliable point of contact to support a positive donor experience.
  • Supports donor communications by contributing to the development and delivery of messaging and engagement touchpoints for athletic fundraising program members.
  • Assists with the development of promotional materials to clearly and professionally communicate the value and benefits of membership.
  • Facilitates logistics for premium seating to support donor engagement and event coordination.
  • Assists with data and content requests.
  • Coordinates benefit fulfillment for athletic fundraising program members to support effective donor stewardship.
  • Minimum Qualifications

  • Bachelor's degree in related field from an accredited institution.
  • One year's relevant experience.
  • Demonstrated ability to work independently.
  • Strong written, oral and interpersonal communication skills.
  • Demonstrated experience in marketing, communications or related field.
  • Demonstrated professionalism.
  • Strong self-motivation.
  • Ability to work as a team member in a complex organization.
  • Ability to work irregular shifts and extended hours, including evenings and weekends.
  • Desired Qualifications

    Special Instructions to Applicants

  • External applicants should use the WMU - Application.
  • Internal applicants should use the WMU - Internal Application.
  • Additional Position Information

  • This is a two-year terminal position, with the potential to be renewed.
  • Staff Compensation System pay grades and rates are available at :
  • Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, go to :
  • Physical requirements and working conditions

  • Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
  • Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
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    Service Coordinator • Kalamazoo, MI, United States

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