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Prattville - Reception / Concierge - Full-time

Prattville - Reception / Concierge - Full-time

Long-LewisPrattville, AL, US
30+ days ago
Job type
  • Full-time
Job description

Prattville - Reception / Concierge - Full-time

We are seeking a friendly and helpful Receptionist (Customer Concierge) to manage incoming calls, assist customers, and support our team. The ideal candidate will have a customer service background and a basic understanding of automotive service.

Key responsibilities include :

  • Answer incoming telephone calls in a warm and professional manner.
  • Gather relevant information to efficiently transfer calls to the appropriate person.
  • Log missed calls and ensuring follow-up as needed.
  • Take messages and send / receive electronic communications.
  • Provide exceptional customer service to enhance client satisfaction.

Qualifications :

  • Previous experience in customer service, administrative, clerical, or call center roles.
  • Familiarity with automotive sales / service is a plus.
  • Strong phone and written communication skills.
  • Proficient computer skills.
  • Courteous and pleasant demeanor with excellent interpersonal skills.
  • Starting pay : $12 per hour

    If you are enthusiastic about providing excellent service and thrive in a dynamic environment, we would love to hear from you!

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    Concierge • Prattville, AL, US

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