Prattville - Reception / Concierge - Full-time
We are seeking a friendly and helpful Receptionist (Customer Concierge) to manage incoming calls, assist customers, and support our team. The ideal candidate will have a customer service background and a basic understanding of automotive service.
Key responsibilities include :
- Answer incoming telephone calls in a warm and professional manner.
- Gather relevant information to efficiently transfer calls to the appropriate person.
- Log missed calls and ensuring follow-up as needed.
- Take messages and send / receive electronic communications.
- Provide exceptional customer service to enhance client satisfaction.
Qualifications :
Previous experience in customer service, administrative, clerical, or call center roles.Familiarity with automotive sales / service is a plus.Strong phone and written communication skills.Proficient computer skills.Courteous and pleasant demeanor with excellent interpersonal skills.Starting pay : $12 per hour
If you are enthusiastic about providing excellent service and thrive in a dynamic environment, we would love to hear from you!