Agency Service Representative
Joshua Lawrence Agency, LLCGreen Bay, WI, US- Full-time
Job Description
Job Description
Benefits :
- Company parties
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Vision insurance
- Wellness resources
Job description :
Joshua Lawrence Agency LLC American Family Insurance
Green Bay, WI | Full-Time | $15 - $18 per hour
Are you an organized, detail-oriented professional looking for a dynamic role in the insurance industry? The Joshua Lawrence Agency LLC, an independent agency with American Family Insurance, is looking for an Agency Service Representative to join our team in Green Bay, WI!
About the Role
At the Joshua Lawrence Agency, one of Northeast Wisconsins fastest-growing insurance agencies over our 18-year history, we foster a collaborative team environment powered by over 75 years of combined industry expertise. As our Agency Service Representative, youll play a key role in keeping our agency running smoothly. Youll assist with insurance-related administrative tasks and ensure efficient office operations.
What Youll Do :
Process insurance related documents
Handle phone calls, emails, and customer inquiries with professionalism
Assist with billing, payments, and claims follow-ups
Develop and implement agency systems and processes
Data entry for quoting current and prospective customers
What Were Looking For :
Previous administrative or office support experience (insurance experience a plus!)
Strong organizational skills and attention to detail
Excellent communication and customer service abilities
Proficiency in Microsoft Office and ability to learn insurance systems
A team player with a positive, professional attitude
What We Offer :
Competitive pay : $15 - $18 per hour, based on experience
Full-time, stable position with growth potential
Supportive and friendly work environment
Opportunity to gain valuable experience in the insurance industry
Flexible schedule and PTO offered
If youre a motivated professional who enjoys working in a fast-paced environment, wed love to hear from you!
Job Type : Full-time (32-40 hours / week)
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