Salesforce Administrator

Job Description

Job Description

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.

Be in the driver’s seat of your career as a Salesforce Administrator with the industry leader- and build a career you can trust.

The Salesforce Administrator will report to the Sales Support Manager and is responsible for the administration, configuration, and maintenance of our Salesforce platform for GTM functions. This role is pivotal in driving personalized customer engagement through Account Engagement, Salesforce Marketing Cloud, and other GTM tools, ensuring seamless campaign execution, data integrity, and platform optimization. You’ll be the go-to expert for managing Account Engagement configurations, supporting campaign operations, and collaborating across GTM departments to deliver impactful digital experiences. This role collaborates closely with leaders in sales, marketing, and sales enablement to create a consistent and high-performing campaign motion.

Essential Duties & Responsibilities :

• Configure and maintain Salesforce Account Engagement components : Lead Management, Engagement Studio, Engagement Forms and Handlers, Landing Pages
• Manage user roles, permissions, and platform security regarding Account Engagement.
• Assist marketing teams in building and deploying email campaigns, journeys, and automation.
• Maintain data extensions, contact models, and subscriber lists.
• Support integration between Account Engagement and Salesforce CRM
• Build and monitor automations for audience segmentation, data imports / exports, and triggered communications.
• Analyze campaign performance and provide actionable insights.
• Maintain a strong understanding of other related business applications to make recommendations for the company-wide system and process improvements.
• Establish high standards of excellence for business-critical processes and systems.
• Create ongoing training modules, including playbooks, pitch practice, objection handling guides, competitive intelligence, and certification programs.
• Deliver workshops and coaching sessions focused on complex, value-based, consultative selling in the risk and fraud space.

Skills & Qualifications :

Additional Details :

Why Join Accertify?

At Accertify, we believe in investing in our people. We offer a comprehensive suite of benefits to support your success both professionally and personally :

At Accertify, we’re committed to your success—because when you thrive, we thrive. Are you ready to make an impact? Apply today and be in the driver’s seat of your career.