Case Manager GPD PDO-The Dorms

Job Description

Job Description

About the Company

American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization.

SUMMARY

This position is responsible for improving the retention of housing of veterans who were previously homeless and are transitioning to permanent housing and veterans who are at risk of becoming homeless. The Case Manager will perform in a manner that successfully ensures that quality outcomes are achieved, prepare documentation, and perform related duties as assigned.

JOB DUTIES & RESPONSIBILITIES

NOTE : These job duties are not all-encompassing of the responsibilities and duties (or other terms) that are required of the employee and may change at any time with or without notice.

• Develop a portfolio of landlords, property managers and properties / units to utilize in Housing Search activities
• Connect Veterans with benefits (State and Federal)
• Provide or coordinate educational activities related to meal planning, tenant responsibilities, fiscal management, etc.
• Assist / train Veterans in daily life transportation, communication, and self-advocacy
• Monitor and track progress of Veterans with housing, helping Veteran to remove any barriers to housing
• Develop, implement, monitor, evaluate, and modify person-centered housing in collaboration with the Veteran
• Advocate for needed services including entitlements and benefits for clients and facilitate coordination of same
• Ensuring referrals to needed services, such as mental health, substance use disorder, medical, and employment
• Prepare and maintain assigned program records, including ensuring that entries are made into HMIS in accurately and in a timely manner
• Confidentiality of client information, donors, team members and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only.
• Responsible for being sensitive to the needs of program participants and must always treat clients with respect and professional care.

JOB REQUIREMENTS

SKILLS & COMPETENCIES

TRAVEL

Primarily local during business day although some out-of-area travel may be expected via airline or automobile based on the discretion of management.

WORK ENVIRONMENT

While performing the duties of this position, the employee will conduct office work, meet with clientele, and team members, and at times travel offsite to conduct business. Employee may be exposed to varying weather conditions. Employee will also be required to work in varied office and residential environment based on assigned caseload. Employee will be able to handle and de-escalate situations that may arise while at work.

BENEFITS

6% Employer matching (after 1 year of employment; 100% vested)

Dental insurance

$44,974.76 starting pay (5% merit increase at successful completion of 6-month probationary period)

It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It’s also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled. The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed. Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.