Administrative Coordinator, Bureau of Food Safety and Community Sanitation

Administrative Coordinator, Bureau of Food Safety and Community Sanitation

The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health, and pest control. The Bureau of Food Safety and Community Sanitation (BFSCS) protects the public, including New York's most vulnerable citizens from a broad range of hazards that may pose a threat to health or safety. DOHMH is mandated to inspect 26,000 restaurants annually, school cafeterias, and mobile food vending unit, adult day care centers, senior centers, soup kitchens, homeless shelters, and other facilities. Duties will include but not be limited to :

• Serve as a point of contact for all front-end MFV customer service interactions, maintaining high-quality care and effectively routing inquiries.
• Prepare and maintain various data and facility reports, logs, and tracking analyses to support informed decision-making by the Regional Director.
• Provide customer care services through phone and in-person interactions regarding mobile food vending permits and licenses, including guiding customers on required documentation.
• Assist in logistical planning and execution of operations, including scheduling appointments for Mobile Food Vendors pre-permit inspections, and inventory control.
• Organize and host training sessions, ensuring designated facility space is available for administrative and custodial staff.
• Address inquiries from the Bureau's Health & Safety Coordinator and maintain compliance with health and safety regulations.
• Collaborate with Human Resources regarding personnel matters such as training and documentation.
• Work with the Director of Communications to ensure the facility has up-to-date literature and messaging for customer service needs.
• Support the Bureau's Project Support Specialist with updates on vehicle usage and documentation.
• Coordinate with the Sr. Procurement Coordinator to monitor supplies and report any IT or resource issues.
• Assist with additional administrative duties and special projects as assigned to support the program.

Preferred skills :

Why you should work for us :

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV / AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals.

Qualifications :

Additional Information :