Service and Engineering Tech

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Position Overview

The Service and Engineering Technicians focus on repairing or updating equipment in the field and in-house. This may require tasks such as welding, fabricating, and assembling / repairing mechanical, hydraulic, and electrical components.

Essential Job Functions

• Educate clients on equipment use and maintenance.
• Perform maintenance and support customers.
• Diagnose problems and develop repair solutions.
• Order necessary parts for repairs.
• Complete detailed reports and maintain service records.
• Explain issues and repairs to customers and engineers.
• Build and maintain customer relationships.
• Comply with safety policies.
• Assist engineering with new product builds and prototype testing.
• Support teardown of prototype equipment for research.
• Assist with general plant maintenance or other duties as assigned.

Requirements : Knowledge, Skills, and Abilities

Seniority level

Employment type

Job function

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