Supervisory Behavioral Health Advisor Licensed Clinical Social Worker

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include "hands on" direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care.

Job Description

This Position is Contingent Upon Contract Award.

Under the direction of the National Program Director and the National Medical Director and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP), the Supervisory Behavioral Health Advisor (SBHA) develops, implements, and evaluate the behavioral health assessments and interventions in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody.

The SBHA shares the administrative functions that directly impact behavioral health services and collaborates with the management team in overall planning and execution of program directives. The SBHA assures delivery of quality healthcare services in accordance with the SOW for the medical services contract within medical units at U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations.

Contracted behavioral health staff will be working alongside uniformed Customs and Border Protection (CBP) Agents / Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and / or contracted security staff 24 hours a day, 7 days a week to ensure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females.

MISSION

CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical / Vocational Nurses, Paramedics, EMTs, Certified Medical / Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed.

Duties and Responsibilities

• Develop, implement, and evaluate behavioral health assessments and interventions in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody.
• Provide supervisory oversight of one or more Behavioral Health Advisors (non-supervisory).
• Provide Operational Behavioral Health (BH) advice, support, and coordination to Sector leadership and CBP staff.
• Advise, coordinate, and provide professional oversight of sector-wide behavioral health programming to promote persons in custody wellness and to provide support to sector and or region assigned.
• Conduct behavioral health climate assessments to identify and address operational BH issues.
• Coordinate integration of sector wide BH programming to optimize access and utilization.
• Provide professional direction, oversight, and consultation of BH support for persons in custody.
• Support Medical Quality Management process related to BH for persons in custody.
• Document all work in a clear and concise manner in either the electronic medical record, standard paper documentation, or other needed reports, as prescribed by CBP.
• Provide behavioral health education and training, awareness, and outreach to sector leadership regarding BH issues of persons in custody.
• Provide outreach, education, and awareness activities to CBP staff regarding BH issues of persons in custody.
• Travel to stations within the respective sector to provide educational muster briefings on BH issues of persons in custody.
• In rare and emergent / urgent critical incident situations provide confidential consultation with staff regarding BH issues; to include providing debriefings in the aftermath of critical incidents. If future consultation is required for staff, a referral to EAP will be provided.
• Provide educational trainings to staff on relevant topics to include trauma informed care, psychological first aid, and other topics.
• Protect children from situations of abuse, neglect, and other forms of maltreatment while in the custody of CBP.
• Focus on ensuring the social, physical, psychological, and emotional well-being of unaccompanied, accompanied, and separated children.
• Utilize time management skills to allow for proper management of multiple projects or tasks concurrently.
• Produce monthly and annual reports capturing all work (qualitative and quantitative) performed in the field by Behavioral Health Advisors (non-supervisory BHA).
• Moderate proficiency in, common word processing, presentation and spreadsheet software programs.
• Knowledge of regulations (HIPAA / Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).
• Expertise in motivational interviewing with minors and adults.
• Provide patient referral(s) to CBP contract medical personnel for further assessment.
• Coordinate priority transfer and continuity of care to Health and Human Services (HHS) / Office of Refugee Resettlement (ORR).
• Provide additional, basic BH support as appropriate.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

BASIC REQUIREMENTS

Education

Licensure / Certification

Experience

Ability to provide time-sensitive problem analysis with an accurate, sound, and immediate decision.

Supervisory Controls

Physical Demands

Other Special Qualifications

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and / or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.

Compensation / Min : 45hr Max : 95hr

Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws.

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.